Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified April 18, 2023

Krystal Cameron

All the help I was given by amber parsons

Insurer: Trupanion Canada

By: Krystal

Useful
Verified April 18, 2023

Customer service was excellent

Customer service was easy to reach by phone, knowledgeable and helpful. The whole process was very simple.

Insurer: Trupanion Canada

By: Kelly

Useful
Verified April 18, 2023

Very polite and problem was resolved quickly.

Very polite and problem was resolved quickly.

Insurer: Trupanion Canada

By: Jim

Useful
Verified April 18, 2023

Because it has been such a breeze connecting with and getting info from you quickly and easily!

Because it has been such a breeze connecting with and getting info from you quickly and easily! Seriously - my dog has better insurance than i do :)

Insurer: Trupanion

By: Sarah

Useful
Verified April 18, 2023

Easy to deal with as always!

Easy to deal with as always! Kind and friendly

Insurer: Trupanion

By: Libby

Useful
Verified April 18, 2023

Everyone I have spoken with has been very helpful

Everyone I have spoken with has been very helpful

Insurer: Trupanion

By: Stephen

Useful
Verified April 18, 2023

Excellent customer service.

Excellent customer service. Excellent product.

Insurer: Trupanion

By: Beth

Useful
Verified April 18, 2023

Good service

Good service

Insurer: Trupanion

By: Donn

Useful
Verified April 18, 2023

Great service and coverage

Great service and coverage

Insurer: Trupanion

By: Carrie

Useful
Verified April 18, 2023

Logan was incredibly helpful.

Logan was incredibly helpful. She is a great asset to your company. Very friendly. Please tell her thank you.

Insurer: Trupanion

By: Tami

Useful

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