Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified April 20, 2023

I got to speak with a human being immediately.

I got to speak with a human being immediately. She was very helpful

Insurer: Trupanion

By: Lucille

Useful
Verified April 20, 2023

Because claims are processed quickly and customer service is excellent

Because claims are processed quickly and customer service is excellent

Insurer: Trupanion Canada

By: Nardia

Useful
Verified April 20, 2023

Simply, the best.

Fantastic, extremely quick and exactly what we expected.

Insurer: Trupanion Canada

By: John

Useful
Verified April 20, 2023

Excellent Service

They have been very helpful with all our needs and questions.

Insurer: Trupanion Canada

By: Christine

Useful
Verified April 20, 2023

Trupanion is amazing.

Trupanion is amazing. Reliable. Knowledgeable. Compassionate.

Insurer: Trupanion Canada

By: Martina

Useful
Verified April 20, 2023

You have always been there for my fur babies.

You have always been there for my fur babies.

Insurer: Trupanion Canada

By: Mary

Useful
Verified April 20, 2023

Always friendly helpfull and know there business well.

Always friendly, helpfull and know there business well.

Insurer: Trupanion

By: Peggy

Useful
Verified April 20, 2023

Thank you!

Ease of experience with the representative & received good value for the fees associated.

Insurer: Trupanion

By: Amy

Useful
Verified April 20, 2023

Excellent options provided by Mo

Excellent options presented by Mo

Insurer: Trupanion

By: Fran

Useful
Verified April 20, 2023

Customer Service

Jeff Hoffman was so helpful in getting us set up!!!

Insurer: Trupanion

By: Ron

Useful

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