Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified April 28, 2023

Great pet insurance

I had a fast response with a helpful representative. It was perfect

Insurer: Trupanion

By: Jacki

Useful
Verified April 28, 2023

Trupanion

Easy and extremely helpful.

Insurer: Trupanion Canada

By: Andrew

Useful
Verified April 28, 2023

Great service friendly staff and affordable rates

Great service friendly staff and affordable rates

Insurer: Trupanion Canada

By: Russell

Useful
Verified April 28, 2023

Great service

Great service and a good plan, good coverage.

Insurer: Trupanion Canada

By: Stephanie

Useful
Verified April 28, 2023

Personalized experience and answered /explained fully.

Personalized experience and answered /explained fully.

Insurer: Trupanion Canada

By: Cathy

Useful
Verified April 28, 2023

Mike P

So easy to deal with. Thank you!

Insurer: Trupanion Canada

By: Michel

Useful
Verified April 28, 2023

Two Paws Up for Trupanion

easy and quick process and explanation.

Insurer: Trupanion

By: Scott

Useful
Verified April 28, 2023

everyone there has always been so nice and understanding and knowledgable thank you for being so kind to us humans and our fur babies

everyone there has always been so nice and understanding and knowledgable thank you for being so kind to us humans and our fur babies

Insurer: Trupanion

By: Jean

Useful
Verified April 28, 2023

Izzy’s wellness

Everything is taken care of fast and easy

Insurer: Trupanion

By: Sidney

Useful
Verified April 28, 2023

New customer

The description of your services were very thorough. When I had questions, the rep. that I spoke with was very knowledgeable and helpful and assisted me with my concerns right away!

Insurer: Trupanion

By: Dwayne

Useful

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