Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Helpful
Friendly and wanting to help anyway they can.
Insurer: Trupanion Canada
By: Teresa
Everything was very clear and easy
Everything was very clear and easy
Insurer: Trupanion Canada
By: Matthew
Excellent Service!
Trupanion is very convenient and efficient.
Insurer: Trupanion Canada
By: Donna
Great service and knowledge of insurance plans.
Great service and knowledge of insurance plans.
Insurer: Trupanion
By: Beverly
Insurance Claim Processing
happy with the claims process. Trupanion provided updates along the way, was clear clear with their questions and they were able to process the claim quickly. 100% recommend.
Insurer: Trupanion
By: Colleen
My best friend Embur is very happy with the wonderful representatives always kind and very Knowable.
My best friend Embur is very happy with the wonderful representatives always kind and very Knowable. I have recommended TRUPANIAN to many friends and family
Insurer: Trupanion
By: Judy
A great partner in our puppy's care team
Trupanion has been a lifesaver for us. Our Bernese Mountain Dog puppy was diagnosed at a very young age with painful bilateral elbow dysplasia with fragmentation and has required extensive diagnostics, medications and physical therapy. Trupanion has been there with us every step of the way and covered 90% of all eligible costs (after deductible). As we go into surgery next week at one of the preferred Trupanion express clinics in the Seattle area it is a relief to know she will get the expert care she needs with the level of insurance coverage designed to make it happen. Highly highly recommend!
Insurer: Trupanion
By: Catherine
I LOVE Trupanion
I cannot say enough good things about Trupanion. Their response time to a claim and their communication with you is exceptional. As a retiree on a fixed income, their coverage eased the financial burden of the emergency care costs for my sweet kitten.
Insurer: Trupanion
By: Sheila
Thank you Trupanion!
No hassle and easy
Insurer: Trupanion Canada
By: Bev