Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Thank you Trupanion!
No hassle and easy
Insurer: Trupanion Canada
By: Bev
Two big happy dogs....
Always fast and friendly ....
Insurer: Trupanion
By: CHARLES
Best customer service in the industry!
Best customer service in the industry!
Insurer: Trupanion
By: Larry
Trupanion is Very easy to work with
Excellent response from Trupanion on every claim whether from me or the vet
Insurer: Trupanion
By: Susan
The best pet insurance you can get ??
Excellent service
Insurer: Trupanion
By: Alba
Best pet insurance ever!
Filing a claim is painless and very easy. Spoke with a staff member who was so helpful and sympathetic. They are the best! So thankful for them, especially when dealing with a crisis.
Insurer: Trupanion
By: Sherry
Reps are pleasant and knowledgeable
Reps are pleasant and knowledgeable
Insurer: Trupanion
By: Ann
Easy
Signing up was easy. The person was helpful and knowledgeable. A pleasant experience.
Insurer: Trupanion
By: Holland
Trupanion staffers answer questions immediately and give satisfying answers.
Trupanion staffers answer questions immediately and give satisfying answers. If I would be connected to the wrong dept., they immediately connect me to the proper department. And they give the highest respect to my dog Amber, showing that staffers care from the center of their hearts.
Insurer: Trupanion
By: Charlotte