Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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good and quick information
good and quick information
Insurer: Trupanion Canada
By: Gail
Great service usually
Great service usually
Insurer: Trupanion Canada
By: Amanda
I have dealt with Trupanion before and have usually had good experiences.
I have dealt with Trupanion before and have usually had good experiences.
Insurer: Trupanion Canada
By: Laurie
Because always get a good service
Because always get a good service
Insurer: Trupanion
By: Aracely
Because she was very helpful and answered my questions
Because she was very helpful and answered my questions
Insurer: Trupanion
By: Jo
Even at 4am they were very helpful
Even at 4am they were very helpful
Insurer: Trupanion
By: Barbara
Great experience
Extremely helpful and very personable!!
Insurer: Trupanion
By: Jerry
Great people working for this company.
Great people working for this company.
Insurer: Trupanion
By: Donna
The Gift of Extra Time
I am very grateful to the team at Trupanion. It was devastating when our corgi, Waffles, was diagnosed with cancer at age 12. But Trupanion helped to ease the financial burden of surgeries and cancer treatment during a very difficult time. We appreciated how easy it was to submit invoices, how promptly claims were processed, and the compassion of their staff. As a result of the treatment we got to spend more time with our sweet boy than we otherwise would have. Thank you, Trupanion team, for that precious gift.
Insurer: Trupanion
By: Brian