Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 31, 2026

Quick and easy claims process …

Quick and easy claims process Explanation of benefit was easy and complete Thank you

Insurer: Fetch

By: Carrie

January 31, 2026

This company is a fraud

This company is a fraud. They are happy to take your premiums but will do anything to keep from paying a claim. They are a complete scam. They were rude and went out of their way to be jerks. Do not do business with them! Horrible, horrible people.

Insurer: Embrace

By: customer

Verified January 31, 2026

Insurance not paying enough

I pay alot for my pet's care and it just seems like it isn't worth having insurance if they are only going to pay so little

Insurer: Trupanion

By: Nina Johnson

Verified January 31, 2026

I wish my health insurance was this…

I wish my health insurance was this easy and transparent. Healthy paws is the best pet insurance I’ve ever used. App makes it easy. Snap a picture of the invoice and the reimbursement is in your account in a couple of days.

Insurer: Healthy Paws

By: Laura Nielson

January 31, 2026

Better for emergency services

The claim was quick which I appreciated. I am disappointed at how little they pay for spays though. I thought it was more than 150. I don't know of any place where it would that cheap. I feel like I could take the money that I'm paying for the additional benefits and save it and pay more for things that pay for the best wellness portion. The coverage for emergencies I find is very important though.

Insurer: Pets Best

By: Amber

Verified January 31, 2026

MetLife makes it easy to file claims.

MetLife makes it easy to file claims.

Insurer: MetLife

By: Sara

Verified January 31, 2026

Its always easy to file a claim and…

Its always easy to file a claim and fast turn around

Insurer: Fetch

By: Jan Stairs

Verified January 31, 2026

None of the claims are coded correctly…

None of the claims are coded correctly or based on the diagnosis. It’s coded so it can be denied. I reached out to customer support via chat and he ended the chat after I told him what I needed. I continue to pay for no reason apparently

Insurer: MetLife

By: Jessica D

Verified January 30, 2026

Best Pet Insurance Around

The ease of submitting a claim. Speed of claim reimbursement. Your customer service team was also extremely helpful when I was on leave from work and needed to make payments directly.

Insurer: MetLife

By: Gab T

Verified January 30, 2026

Great service

We’ve been a customer for about 8 months. We have had our dog Wilson going for Lymphoma treatments since last July. Spot Insurance has been really great getting our claims and reimbursing us rather quickly. I’m very happy with your service.

Insurer: Spot

By: Arlene

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