Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 28, 2026

No problems had 2 claims first time for…

No problems had 2 claims first time for any pet insurance great so far

Insurer: Spot

By: James Pursel Jr

Verified March 28, 2026

One of the best decisions I have ever made.

One of the best decisions Ive made, to insure my pets. A very User friendly APP. Easy claims process. Phone representatives are extremely helpful and knowledgeable. Claims are filed, adjudicated and paid within 24-72 hours, of submission. Excellent and expeditious process, beginning to end...

Insurer: Spot

By: Dawn Ferguson

Verified March 28, 2026

Excellent service and super fast…

Excellent service and super fast reimbursement of my per services and medication.

Insurer: MetLife

By: FRANCISCO R. SERIO

Verified March 28, 2026

We submitted a claim right after a vet…

We submitted a claim right after a vet visit and within within 3 days our claim was approved. We couldn’t be happier with such swift service.

Insurer: Pumpkin

By: Catherine

Verified March 28, 2026

Everything I submitted went through…

Everything I submitted went through smoothly. No hassle whatsoever. Thanks so much!

Insurer: MetLife

By: Deborah Quagliarello

Verified March 28, 2026

MetLife has always processed my claims…

MetLife has always processed my claims in a timely manner and insured reimbursements were received quickly.

Insurer: MetLife

By: customer

Verified March 28, 2026

It was ok

It was ok, but reimbursement amount was less than I wanted.

Insurer: MetLife

By: amy johnson

Verified March 28, 2026

I have never had pet insurance before

I have never had pet insurance before, so this is my first experience. I have had nothing but a great experience, fast payment returns, great customer service, and fantastic help by the vet 24/7 hotline. I will continue my insurance with MetLife.

Insurer: MetLife

By: customer

Verified March 28, 2026

Fast easy claim service

Fast easy claim service

Insurer: MetLife

By: Dominic

Verified March 28, 2026

I had a great experience with MetLife…

I had a great experience with MetLife Pet. My dog had an emergency on a Tuesday, I submitted my claim on Wednesday and by the following Friday my claim was processed and MetLife covered 80%. I appreciate how seamless the process was! You can easily track the status of the claim in the app and the customer service is top notch. I highly recommend this insurance.

Insurer: MetLife

By: Jenny

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