Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Submitting a claim is so easy and…
Submitting a claim is so easy and reimbursement is quick.
Insurer: Trupanion
By: Nancy Vernali
Great customer service and prompt payment of claims
They have a very user friendly website and pay their claims promptly
Insurer: Spot
By: Deborah Scopa
I am happy with them!
They have paid claims with clear explanations about what was and wasn’t covered and why. For example they break down what my 10% share is, what went toward my deductible and what normal exam fees are not covered, For a procedure done yesterday, they paid the vet directly which was really nice. So far, Trupanion has lived up to my expectations and I am pleased!
Insurer: Trupanion
By: Penny
Great customer service and support
Great customer service. My dog needed knee surgery which Trupanion paid 90% which was a huge help. The preapproval was quick and easy. It was also nice that Trupanion had direct pay at the clinic I went to so I could submit the claim right there and just pay the difference.
Insurer: Trupanion
By: Kaitlyn
I think Trupanion is great for Pet Insurance
I think companion is awesome. I recommend them all the time to people who are getting new fur babies. I have just one problem they consider it an existing health issue when one knee goes out and you’re not covered yet but when the second knee totally different leg goes out and that is considered existing health issue. Claims are paid right away. Their service is very good. They keep raising their prices which I think is a little unfair but my babies get sick and I need them so I truly recommend them, but that is why I gave a four instead of a five star
Insurer: Trupanion
By: customer
I love MetLife,I have three cats and…
I love MetLife,I have three cats and two dogs. All of my fur babies are insured through MetLife. I've never had any problems filing claims and I've filed a few also I can talk to a live person when I need to. Thanks so much MetLife
Insurer: MetLife
By: Heather
Submitted claim and it was settled and…
Submitted claim and it was settled and refunded in a matter of a few days. Prompt service! Also very helpful answering questions.
Insurer: Spot
By: Pauline Bouchard
Refusing claims because no medical history of Stray dog
Found a stray German Shepherd Dog a year ago. Took him to the vet and took out Embrace insurance on him. Had some small things with him in the past year that needed medical attention. Embrace refuses the claims cause the invoices are not through their electronic system. Last thing I took him to the vet for stitches after he ripped his ear somewhere. Embrace refuses payout because they want his medical history from before I started the policy 1 year ago. But he was a stray! I'll stay away from Embrace.
Insurer: Embrace
By: Willem Bousema
The claim was easy and the refund was…
The claim was easy and the refund was quick. Just uploaded the receipt from the vet and the money was deposited in a few days. No issues at all
Insurer: Pumpkin
By: Melissa