Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 22, 2026

Good claim process, but premium increased without merit!

I like the process of filing claims, what is covered, and easy managing the plan in the app…however, my pet’s premium went up 30% even without any unusual claims, only wellness visits and routine meds like heartworm/flea prevention.

Insurer: MetLife

By: Jeff A

May 22, 2026

It is easy to file a claim

It is easy to file a claim, and they are prompt in getting to it and refunding my money.

Insurer: Pets Best

By: Paula Ratchford

Verified May 22, 2026

They handled my claims very quickly…

They handled my claims very quickly which helped out immensely for my suddenly very sick animal. The ease of filing claims was awesome. Thank you.

Insurer: Spot

By: Barbara Balasz

Verified May 22, 2026

My sweet 7 month old kitten got sick my…

My sweet 7 month old kitten got sick and my regular vet was closed, so I had to take him to the Emergency Vet. He stayed 3 nights and received fluids, medications and care. I submitted the itemized bill and had my vet submit their records and Spot Pet paid the 70% after my deductible. I was so happy, the Emergency Vet bill was over $2000! Saved my Credit Card balance for sure!!

Insurer: Spot

By: Heather S

Verified May 22, 2026

Spot is pet insurance that actually…

Spot is pet insurance that actually works. I couldn't believe how easy it was to submit a claim and actually get my claim approved and paid.

Insurer: Spot

By: Graham Mckenna

Verified May 22, 2026

Great service

Great service. Handled my claim fast and efficient. Glad I joined them for our 2 dogs.

Insurer: Spot

By: Customer

Verified May 22, 2026

Good Prices

Prices seem to be good. Quick approval of claims. I don’t like to give out my checking number so I get a check. I wish receiving the check was quicker.

Insurer: Spot

By: SN

Verified May 22, 2026

Excellent fast in processing claim

Excellent fast in processing claim

Insurer: MetLife

By: customer

Verified May 22, 2026

Spot is a fabulous insurance to have…

Spot is a fabulous insurance to have for your pet. I have had two situations with my pet since having Spot,one was a preventative visit and one was an accident/ illness visit. They covered both. It is an extreme help to have them in your corner when an unexpected frightening situation happens with your fur baby. I highly recommend!!

Insurer: Spot

By: Courtney Leckron

May 22, 2026

The process to submit a claim was…

The process to submit a claim was relatively easy. I'm thankful grateful and blessed to have purchased pet insurance through pet's best.

Insurer: Pets Best

By: Penny L

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