Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
Other Categories
MetLife has excellent coverage
MetLife has excellent coverage. I took my cat to our vet, submitted my claim ( which was very easy) and was reimbursed very quickly. Well worth it for me. I have 2 cats.
Insurer: MetLife
By: Karyn
Expensive but worth it!
Honestly, was thinking of dropping our insurance due to it being expensive and a little too much for our budget. But, boy, am I glad I didn't cancel! Our fur baby required emergency surgery for a bowel obstruction. The total was going to be $8000 , and the hospital wanted at least half up front. Without Trupanion I don't know what we would have done. Within 20 minutes of the hospital contacting them, 90% of the bill was paid!What a relief in a very stressful situation!
Insurer: Trupanion
By: Jodi R
Timeliness…
I appreciate my claims being processed in a timely manner. If more information is required, the request for information is clear and concise and provides the due date.
Insurer: MetLife
By: Brandi
Easy to file claims
I had to use the insurance this year, and I was surprised to find out that filing claims and getting paid was so easy.
Insurer: Spot
By: Pablo C
Timely and Fair Compensation
I have always had a fantastic experience with MetLife. They are a little pricier than other services but from every experience I’ve had with them, it’s worth every penny. From emergency services to preventative care MetLife has had my back on everything my cats have gone through.
Insurer: MetLife
By: customer
Claims are not accurately reviewed
Claims are not accurately reviewed before making claim decisions sending reimbursement if any. Usually need to call back to follow up with claims explaining their incorrect decisions & oversights
Insurer: MetLife
By: RH
Over 500 spent on a emergency hospital…
Over 500 spent on a emergency hospital and guess what? trumpanion cober 8 dolaras and 64 cents... great help after monthly payments
Insurer: Trupanion
By: Mr mejia
Claims process was fast and simple
Claims process was fast and simple, no fuss.
Insurer: Spot
By: Karah Phenix
Very easy to make a claim and quick…
Very easy to make a claim and quick response!
Insurer: Spot
By: Lisa Sturdevant
We had a few issues when we filed a…
We had a few issues when we filed a claim. First we had a difficult time gaining access to our online account. We called for support and were given an e mail address to file a claim because their were issues in our access to filing a claim on our online account. After we filed the claim using the email address given to us there was no answer back concerning the status to our claim. We checked our online account which we finally had access to and our claim was not on our account. When we called we were told a claim was never received despite the fact we used the email given to us to file the claim as an alternative. Once the file was claimed there was another delay despite us giving all the information necessary. Considering the cost of this insurance I’m disappointed with the overall process. My claim was finally filed and now we wait for our money. The experience was lacking. We are seriously considering another pet insurance company due to the process we hoped would be efficient.
Insurer: Pets Best
By: Juan