Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 24, 2026

It’s very easy to file my claims.

It’s very easy to file my claims.

Insurer: Pumpkin

By: JoAnn Salley

Verified May 24, 2026

Unbelievable

Unbelievable. Soo organized, fast, and easy. Has helped us tremendously with all our Vet bills. So glad I got it.

Insurer: MetLife

By: customer

Verified May 24, 2026

Fast

Ease & efficiency when submitting claims / receiving reimbursement.

Insurer: MetLife

By: customer

Verified May 24, 2026

MetLife cures headaches?

My puppy has unfortunately had a rough start in life and has had quite a few urinary issues. We've been to the vet 5 times in the 6 months that we've had her, it's stressful and scary to say the least. The only silver lining is her MetLife insurance has been there to not only help us afford the care she needs, but the claims process is simple and quick, saving us additional headaches.

Insurer: MetLife

By: Wilcox

May 24, 2026

Prompt but stingy

Claims are processed promptly but reimbursement rates are quite stingy, especially considering the cost of the insurance coverage. Just reinforces my negative view of most insurance companies in the US.

Insurer: Pets Best

Veterinarian: PatterPaws Animal Hospital

By: Kevin

Useful
May 24, 2026

Pet Insurance Rip Off

Paying $50.33 a month or $604 a year using auto payments, I find Pets Best not having any interest in my dog’s health by not reimbursing for any health tests or shots recommended by Murrells Inlet, SC Veterinary Hospital. And yes I do understand only paying for 1 yearly check up, but not acknowledging the blood, urine, heart worm, n poop testing suggested by the Vet doctor shows zero concern about my dog’s present n future health! I am now considering canceling my pet insurance policy with Pets Best n make leave the mouthy auto payments in my check book to save the money to pay the vet bills out of pocket!

Insurer: Pets Best

Veterinarian: Murrells Inlet Veterinary Hospital

By: Clifford

Useful
Verified May 24, 2026

Claim submissions are very easy and…

Claim submissions are very easy and generally processed very quickly.

Insurer: MetLife

By: Cathy

May 24, 2026

I had absolutely no issues with my claim

I had absolutely no issues with my claim for my cat's broken leg. The website was easy to use, issues with vet records were resolved by real people who actually signed their names to emails. There was excellent phone support which I used once. Practically all the charges were paid after the deductible, and everything went speedily.

Insurer: Embrace

By: Beverly

Verified May 24, 2026

Claims are very easy and refunds are…

Claims are very easy and refunds are fast

Insurer: MetLife

By: Angela

Verified May 24, 2026

Great place for your pet insurance…

Great place for your pet insurance needs. App is great, response on questions awesome. Insurance payments prompt. Highly recommend!

Insurer: Spot

By: John Claudius

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