Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 24, 2026

Fast turn around for response on Claim

Fast turn around for response and payment. Options for funds delivery! Great!

Insurer: MetLife

By: Susan

Verified May 24, 2026

Hassle Free Every Time

Every single claim I've made has been refunded with no fuss or fight, even when I wasn't quite sure if my policy covered it and it's always more than I anticipated to get back and in a timely manner

Insurer: MetLife

By: Rylee

Verified May 24, 2026

Good coverage

Good coverage and claims are processed promptly

Insurer: MetLife

By: customer

Verified May 24, 2026

We could be more blessed and thankful…

We could be more blessed and thankful to Trupanion for being there for us when we were at our most vulnerable with a sick 6 month old Yorkie. We brought him to an emergency hospital in Orlando who referred him to University of Florida animal hospital. Not only did our baby get the best care he could possibly get, Trupanion was there for our baby within minutes of the hospital sending over the invoice. This really saved us from having more stress when we were absolutely at our lowest worrying for our baby. Thank you Trupanion we could never thank you enough for being there when we needed you the most. Forever grateful Total bill was over $3000 We had to pay out of pocket a little under $700

Insurer: Trupanion

By: cathy Harris

May 24, 2026

Great Team Who Prioritizes Customer Service

I have had pet insurance for 5 years but never had to use it until we needed it for an MRI. Kaitlyn was extremely helpful, she submitted all the claim information I had already without even asking and followed up with me to get a pre-authorization on the MRI service which was turned around in less than a business day. So far I have had a great experience with Fetch and highly recommend - you don’t want to have to use it, but when you need it you will be so glad you have it. The team I’ve talked to at Fetch have been so kind and helpful and I am SO glad I made the decision to get the insurance when my dog was a puppy.

Insurer: Fetch

By: Meghan Fallon

Verified May 24, 2026

Easy & Quick

Very easy to submit claims with quick response!

Insurer: Spot

By: Gracie

May 24, 2026

Pets Best

I would talk to a lot of pet owners before deciding on a company. I thought I searched and compared enough, but it seems every time I submit a claim there is a problem and I have to do more work to get it right. I guess I just expected the claim process to be easier.

Insurer: Pets Best

By: Marianne

Useful
Verified May 24, 2026

Easy to follow instructions for…

Easy to follow instructions for uploading documents and timely reimbursement.

Insurer: MetLife

By: customer

Verified May 24, 2026

An easy way to make a claim!

An easy way to make a claim!

Insurer: ASPCA

By: Lauren Veeder

Verified May 24, 2026

The claim process is very easy online…

The claim process is very easy online by sending a photo of the invoice. Reimbursement is fast, and staff is reachable and available with any questions. I’m comfortable trusting it will be there if my pet has future health issues.

Insurer: Pumpkin

By: Sherry Kaufield

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