Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 22, 2026

Quick and easy reimbursements

Quick and easy reimbursements! App so easy to use!

Insurer: Spot

By: Mary Kramer

Verified May 22, 2026

First claim was approved without issue…

First claim was approved without issue and received check promptly!

Insurer: Spot

By: David Christofalo

Verified May 21, 2026

Easy Process

Submitting the forms was very easy. Even after the forms were submitted, MetLife was able to open multiple claims per corresponding documents. I was kept up to date on the whole process and was reimbursed the same day the claim was approved. Great experience.

Insurer: MetLife

By: Anthony

May 21, 2026

Very disappointed with this company

Very disappointed with this company. I’ve been with them for 6 years and now they charge 185.00 a month and deductible of 750.00 and only 60% back when it used to be 80%. Go with a Canadian company this one is shit now. Don’t waste your time. It’s a run around and not worth the insurance anymore. I can’t change because of pre-existing health and it’s so shitty. Don’t do it. I started with paying 70$ a month now it 185.00 a month. Horrible and they make the choice they keep what they want to. If I can save another family money I will. Not worth it anymore. Years back it was fine not anymore.

Insurer: Fetch Canada

By: Maggie Johnston

Verified May 21, 2026

Fast claim review and refund

Fast claim review and refund

Insurer: Spot

By: Suzanne Stevens

Verified May 21, 2026

I cannot say enough good things

I cannot say enough good things about Trupanion. I have never had any kind of issues with claim filing. You guys are very compassionate,understanding,caring and courteous. Payments are always quick and right on point. I just found a vet that accepts direct payment which is awesome. I am so glad that I chose Trupanion for my 2 babies. Keep up the good work

Insurer: Trupanion

By: Leanne

Verified May 21, 2026

Always fast and easy

Always fast and easy

Insurer: MetLife

By: Melissa Pyle

Verified May 21, 2026

Easy claim filing

Easy claim filing. Got updates on the status of my claims.

Insurer: Spot

By: Sarah Lascara

Verified May 21, 2026

My Experience

Overall, I’m satisfied with MetLife. Unfortunately, I files a claimed for one of my pups, this was my first time since taking out a policy. I gave the 4 stars due to the initial claim processing which took longer than I expected. I called in a few times regarding it status to be told to submit additional information, which I did after it was clarified. It was a lot of back and forth to be honest, my claim was eventually processed. I did a second claim and that one I can see was a smoother process. Maybe it was just the initial claim which took a longer processing time. Besides that variable, I am happy with MetLife.

Insurer: MetLife

By: Angel

May 21, 2026

The process was easy

The process was easy, and they helped me find the best coverage for my needs.

Insurer: MetLife

By: Oscar

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