Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 30, 2026

I find Healthy Paws to be easy to use…

I find Healthy Paws to be easy to use when submitting a claim, quick in the response time from sending in the claim to receiving a reimbursement and it is a pleasure talking to a real person when I have a question,

Insurer: Healthy Paws

By: Denise Fields

Verified January 30, 2026

Emergency care for pets is very expensive.

Emergency care for pets is very expensive. It was so comforting to know that my kitty could get the best care and the majority of my bill was covered by Trupanion.

Insurer: Trupanion

By: Ellen

January 30, 2026

I cannot say enough good things about…

I cannot say enough good things about this insurance. Bentley was diagnosed with a spinal tumor. It came out of nowhere; from one day to the next, he was unable to walk. Through all the pain, it took only two days after submitting my claim to receive the refund, and without us even calling, they removed him from the policy. Thank you, Nationwide!

Insurer: Nationwide

By: Sandra Collins

Verified January 30, 2026

Very quick to review

Very quick to review

Insurer: Trupanion

By: Don

Verified January 30, 2026

very quick turnaround for claims

very quick turnaround for claims

Insurer: Nationwide

By: chi

Verified January 30, 2026

I am so grateful for Pumpkin Insurance

I am so grateful for Pumpkin Insurance! Our dog Atlas was in the ER and accrued a very expensive bill. We were able to get him the care he needed without the worry and bring him home that night. I submitted the claim to Pumpkin Insurance the next morning and we were reimbursed for 90% of the claim that same morning. Without the financial stress, we were able to get Atlas the appropriate care right away and help him recover. He is doing great, back to his old antics! I will never have dog without Pumpkin Insurance. We recommend Pumpkin Insurance 10/10

Insurer: Pumpkin

By: customer

Verified January 30, 2026

Great coverage

During our one-year-old Maltipoos Wellness visit with the vet she ended up having a double ear infection. I submitted the entire bill and pumpkin credited me for the ear infection and the medication used to treat it. I thought that was fabulous. Great communication with this company

Insurer: Pumpkin

By: Cathy T

January 30, 2026

Claims and customer support

Austin my 6 yr old was diagnosed with phenomena and lots and lots of med and visits to the vet with my health being an issue as well doing the claims for this was hard the app wouldn't allow me to send through the portable and support tried on their end but ended sending through email it took a while before it was done but I was like a month later sending it in also being the holidays but they are coming through for me and the customer support was great when I called and had questions

Insurer: Pets Best

Veterinarian: Honey Hill Animal Hospital

By: Lisa

Useful
Verified January 30, 2026

All I did was answer a few basic…

All I did was answer a few basic questions and uploaded my receipt. Pumpkin contacted my vet for any additional information that was needed, and I was reimbursed two weeks later via auto-deposit. They’ve been great and I highly recommend!!!

Insurer: Pumpkin

By: SN

January 30, 2026

Abbey Rose

Abbey Rose's claims were submitted correctly and all were paid without a problem for 5 yrs. Pets Best is the reason I was able to treat her and keep her alive.

Insurer: Pets Best

Veterinarian: Baldwin Harbor Animal Hospital

By: Linda

Useful

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