Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Customer Service
Kevin made this experience so easy. Explained the options and coverages clearly.
Insurer: Nationwide
By: Teresa Wing
Policy Start Date - Ridiculous Wait!!!!
The person who helped was very kind and had an answer for everything (even if it was a script type answer). Which is why I would like to give more stars but the issue is with the policy waiting period, which was stated as over a month. That seems very long especially when you are doing the right thing and adopting/rescuing a pet... they usually need to see a vet and get care sooner than later... This day in age, when you can get an ice cream cake delivered to your home still frozen or transfer thousands of dollars digitally and only wait a day, waiting for over a month for coverage is ridiculous. Just my thoughts.
Insurer: Nationwide
By: customer
Great pricing and flexibility
Great pricing and I like the flexibility. My biggest concern is cancer since my older dog is currently very expensive so the high deductible plan was perfect to provide me with some ease of mind.
Insurer: MetLife
By: Patrick Gaul
The claim went smoothly
The claim went smoothly, however the compensation for keeping the pet healthy should be larger
Insurer: Fetch
By: Duane Skibinski
Claims are processed efficiently and…
Claims are processed efficiently and payments are easy to receive. I have no complaints so far so good.
Insurer: Pumpkin
By: Bri S.
I only turned in this invoice last week…
I only turned in this invoice last week and Fetch has already reimbursed me.
Insurer: Fetch
By: Sharon
Great Experience So Far
We've been PetsBest customers since 2023, but only recently had to make use of our insurance this past year. I've really appreciated everything they've done for us. While we've had to go through some stressful times with our fur baby, PetsBest made the money side of things easier and less stressful. It makes tough decisions easier when it comes to her care. Claims are easy to submit, and they've had pretty decent response times as well as payout times.
Insurer: Pets Best
By: Claire B.
Submitting the invoice was easy and…
Submitting the invoice was easy and processed quickly
Insurer: Fetch
By: CM
Pleasantly surprised with claim filing and coverage.
I was nervous that the claim filing process would be difficult and tedious; but I was pleasantly surprised with how easy it was to submit the claim -- and with how fast it was processed. At this point, I'm very glad I did my research a couple years ago and chose Pets Best.
Everything looks good but did not see…
Everything looks good but did not see exactly what's covered and what's not. I saw it flash up once but now cannot return to it again. That's something that should be easily found on my pet's account.
Insurer: MetLife
By: customer