Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


March 26, 2026

Great experience through tough times

My dog had to have hip surgery due to repeated dislocations. The dislocation happened out of nowhere without any trauma or apparent cause so it was very sudden and stressful. We tried repeatedly to put the hip back into the joint to avoid surgery but his ligaments were too torn and surgery was the only route. Pets Best has been great throughout. Gave me peace of mind knowing we wouldn't be in crazy debt due to this.

Insurer: Pets Best

By: Jianna

Useful
Verified March 26, 2026

Clear and Easy

super easy to understand everything that’s covered, and they cover a lot! really good coverage for the price & would reccomend

Insurer: MetLife

By: Ivy Rae

March 26, 2026

Fur baby Maggie

Easy to submit a claim. Fast response. Peace of mind k Kai g we have Maggie covered if an emergency arises.

Insurer: Pets Best

Veterinarian: Weston Veterinary Hospital

By: Steven

Useful
Verified March 26, 2026

What needs improvement

I guess I would try to make potential customers understand that most things are not covered - that this insurance is for major illnesses in your pet - and for that you are fabulous!

Insurer: Spot

By: Jackie

March 26, 2026

Satisfied Customer Over Multiple Years

This was my first experience with pet insurance and we have now had Pet’s Best for a few years now. We chose a plan with a high deductible and didn’t need to submit any claims for multiple years. That changed when my dog was later diagnosed with a chronic disorder. The reimbursements have been consistent and timely I can easily submit claims online or through the app and receive an explanation of benefits each time. It takes less than 5 minutes to submit a claim and they are processed quickly. While the price for insurance does rise each year due to my pets getting older and healthcare inflation, the increases are reasonable and have not prompted me to look elsewhere because I am treated so well here.

Insurer: Pets Best

By: Alex B

Verified March 26, 2026

Easy Claims Experience

Healthy Paws made the claims process so easy. Filing was a breeze, their response was prompt and their explanation of benefits was easy to understand. Reimbursement was sent super fast.

Insurer: Healthy Paws

By: Joy

Verified March 26, 2026

Oscar 2

Easy claim center help in filling a claims

Insurer: Spot

By: Nicholas Scro

Verified March 26, 2026

New to me

New to me, so really curious about what’s to come later.

Insurer: Nationwide

By: Marilyn Antwine

Verified March 26, 2026

I like using the app to monitor claim

I like using the app to monitor claim

Insurer: Spot

By: CaroleBaldassano

Verified March 26, 2026

Highly recommend! Especially through Costco

We purchased Figo pet insurance using our Costco benefit and highly recommend them. Figo has had our back throughout our dog's life! They are super responsive and always helpful when I have questions regarding our policy! They honor their policies and are usually quick to process our claims. We have been very happy with them :)

Insurer: Figo

By: Morgan

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