Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 26, 2026

New customer

They handle your claims quickly

Insurer: MetLife

By: Vicki Gaudette

Verified March 26, 2026

Simple & Quick

Really easy to submit claims and they make the payment process really easy with direct deposits that come through quickly.

Insurer: MetLife

By: Zuly's Mom

Verified March 26, 2026

I had a very positive experience…

I had a very positive experience submitting an online claim.. The process was simple, straightforward, and easy to complete, with clear instructions every step of the way. The claim was reviewed quickly, and I received my reimbursement in timely fashion. It was reassuring to have such an efficient and hassle free experience.

Insurer: MetLife

By: John B

Verified March 26, 2026

Just appreciate the quick review and…

Just appreciate the quick review and response on my claim

Insurer: MetLife

By: customer

Verified March 26, 2026

Very easy to submit and get a timely…

Very easy to submit and get a timely response on claims.

Insurer: MetLife

By: customer

Verified March 26, 2026

Easy and smooth process to submit…

Easy and smooth process to submit claims and receiving payments.

Insurer: MetLife

By: Anesha Hunt

Verified March 26, 2026

Easy to submit a claim through the app

Easy to submit a claim through the app. Claim was processed and paid within a week. Reimbursement was deposited directly into my bank account. Very smooth process.

Insurer: MetLife

By: Michael D

Verified March 26, 2026

I had an excellent experience

I had an excellent experience. The process was very easy and takes only a few day to get an response and the payment.

Insurer: MetLife

By: Carolina Simon

Verified March 26, 2026

Prompt claim attention

Prompt claim attention, clarification (if need be) and repayment

Insurer: MetLife

By: Frank D

Verified March 26, 2026

Feedback foe Spot

Very please with the last claim processes after our dog had allergy testing. They reimbursed a good portion which was a huge stress reliever and testing was necessary as our pup is allergic to many things. Have been disappointed however, with reimbursement for other things like preventive. Vets charge almost $60 now for a visit but spot only reimburses $20 so that really "isnt" 80% reimbursement as they claim it to be. Their turn around time on claims is pretty quick, usually within a week so happy there as well

Insurer: Spot

By: Nancy C

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