Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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MetLife is so easy to use
MetLife is so easy to use and keeps you informed each step from receipt of claim until reimbursement is issued along with EOB, which normally happens quickly within a few days.
Insurer: MetLife
By: Jane D
Apparently I was not prepared for the…
Apparently I was not prepared for the amount of documentation ya'll needed to provide re-imbursement. Its like you are wanting to look for ANY reason to deny a high charge amount reimbursement.
Insurer: MetLife
By: Samson Sagayaga
Quick service on claims
Quick service on claims. I submitted a few claims for the first time and wow, very impressed with the quick turn around. I am very pleased. I hope I don't have anymore claims for obvious reasons, kitties please stay healthy! But knowing the insurance I have is reliable makes it easier to deal with anything that comes up.
Insurer: Spot
By: Carrie Reagan
Nationwide is the worst
Nationwide is the worst. They yearly cap every single illness, injury or service and they must use a 1980 reimbursement table. My dog had dangerously high liver values and had to be hospitalized for 2 days. My bill was $8000 and after much fighting, they paid $2000. After 9 years of 2 dogs premium payments and their claim that they provide “peace of mind in case of hospitalization” I was expecting the payment to be the other way around. Get a plan that pays a percentage like 80% 70% so at least you can plan and budget.
Insurer: Nationwide
By: diane Straub
Peace of Mind
I’m incredibly grateful for the fast and compassionate service from Trupanion pet insurance during my cat’s emergency hospitalization. After a very serious medical emergency requiring blood transfusions, plasma transfusions, and specialty care, they processed and settled my claim within just days, with payment arriving the following week. During such a stressful time, having quick support and reimbursement made an enormous difference. Excellent customer service, efficient claims handling, and true peace of mind when it mattered most. I highly recommend them to any pet owner.
Insurer: Trupanion
By: Jenna
My recent two claims were paid out much…
My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year
Insurer: MetLife
By: Debra F
MetLife reps are great!
While the app and being able to view attachments and check status of claims and payments is cumbersome And requires download of documents to view content of claims Anytime I have spoke to a person they have been friendly, efficient and able to answer questions. I wish it were easy to be able to view even a quick thumbnail preview of each claim to be able to identify which claim Is listed cs having to go three layers in to know which claim I am looking at
Insurer: MetLife
By: customer
My experience with Pets Best so far has…
My experience with Pets Best so far has been great. The response time on claims has been effecient and quick, the EOB is clear and easy to understand. The policy is clearly outlined and easy to read. I have 2 pest insured with Pets Best right now.
Insurer: Pets Best
By: Beth Davis
They are great
They are great! They answer any questions and help when you need it. They make it easy to make claims and getting refunded right to your account. They are so helpful!
Insurer: MetLife
By: customerCMD
Quick response to claim submission
Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.
Insurer: MetLife
By: customer