Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims processed quickly and fairly,
Funds for claims are sent directly to our bank checking account. Claims are processed quickly and are always fair, based on the policy we chose,
Insurer: Pets Best
By: Anita Mitchell
Pumpkin has been a lifesaver for us
Pumpkin has been a lifesaver for us. We’ve needed it through knee surgeries, eye surgeries, and now a terminal osteosarcoma on her skull. They have reimbursed us quickly, often on the day of submitting the invoice. Anytime I had questions, they were there with kindness and made sure I had everything I needed. I highly recommend them. Only thing is that out monthly payment increased substantially over the years but I’m pretty sure that’s insurance as a whole.
Insurer: Pumpkin
By: Carla
Healthy paws saved my dogs life!
I can tell you that if I didn't have my Healthy Paws Insurance policy I likely wouldn't have my buddy anymore. We ran into a life threatening , very expensive problem that couldn't have been fixed otherwise. I was almost going to cancel it last year too. I have a lower reimbursement plan just for this type of catastrophic problem. they paid the 70% portion within days! 70% of a LOT! no problem.. I'll never be without a policy again.. Thanks Healthy paws!
Insurer: Healthy Paws
By: Chessie guy
This is a wonderful awesome non scary…
This is a wonderful awesome non scary insurance. I am reimbursing quickly,they explain Everything . I can call Ans speak with someone anytime, they are knowledgeable and can answer questions completely. My dog needed orthopedic surgery, without it he wouldn’t have been able to walk again. The coverage was great, he was able to get the care he needed,the rehab to follow. I have recommended it to people in the vets waiting room, my dog loving family members, strangers on the street. Thank You, you’re better than people insurance!!!! J.Norris
Insurer: Trupanion
By: JNorris
You processed the claim very quickly
You processed the claim very quickly, and we received the payment even before our credit card bill arrived.
Insurer: Pumpkin
By: Ashley T.
Quick and easy claim process
Claims process is quickly, easy and the communication process with Pumpkin is customer friendly. Made the right choice with pumpkin for my fur baby.
Insurer: Pumpkin
By: Ajrije
Easy to file a claim online.
Easy to file a claim online.
Insurer: ASPCA
By: Mary Tse
Peace of mind for you!
We have had peace of mind over the past 11 years knowing that our cats were insurance. It has been a while since I filed a claim and I needed help. So of course I try the Chat widget and was surprised to find it manned by a real person. He said to file prescription claims even if I was not sure. It was great. They are paying $82 of $92 Solensia shot that our oldest cat gets. Customer service was great.
Insurer: Trupanion
By: MARY FUGIER
Disappointed with our intake call
Disappointed with our intake call. We were not aware coverage would NOT back date to initial call date - and the initial wellness visit would not be covered that you all required to cover our pet. Now our pet has preexisting and has NEVER had any issues in the past. I would have waited to cancel prior coverage had I known. Supper disappointed, was considering offering as a benefit to our 2,800 employees but after this, decided not to. As the Director of Total Rewards of a large employer, it's experiences such as these that count as first impressions. Kari Alls
Insurer: MetLife
By: customer
This company is a complete scam
This company is a complete scam. I submitted 3 claims that clearly show the itemized costs that I paid at the vet. They said that my claims didn’t show an itemized receipt so they denied my claim 3 times !!! The items are clearly stated so this is when I knew this business was a huge scam! Do not trust them! I will be telling everyone to avoid this insurance company at all costs !
Insurer: Figo
By: Michelle