Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 28, 2026

MetLife has the pet plan well…

MetLife has the pet plan well organized. Submissions are easy. Follow the instructions and MetLife pays.

Insurer: MetLife

By: customer

Verified January 28, 2026

Fantastic turnaround time and…

Fantastic turnaround time and reimbursement! Thanks

Insurer: Healthy Paws

By: Ed Bernsten

Verified January 28, 2026

The agent was especially kind

The agent was especially kind. The coverage is a little pricey and only covers 80% of the expens but I do have 6 rabbits so there's that.

Insurer: Nationwide

By: Aaron Burks

Verified January 27, 2026

I have yet to know whether or not I’ve…

I have yet to know whether or not I’ve been approved for pet insurance. I’m trying to switch from a different company.

Insurer: Nationwide

By: Kaitg

Verified January 27, 2026

Very unhappy with your benefits…

Very unhappy with your benefits schedule upon reading my current policies w/ my other two dogs the changes to your reimbursement schedules is ridiculous and Maddie will be w/ another company

Insurer: Nationwide

By: Gaby T

Verified January 27, 2026

Filing Insurance Claims are Easy

I just filed my first Insurance Claim with my mobile app and it was very easy. I have 2 cats with 2 claims to file and it took like 4 mins.

Insurer: ASPCA

By: Dee L

January 27, 2026

Terrible experience

Terrible experience. Don't waste your money. We have never had pet insurance before… And after dealing with Petsbest for 7 months and getting all types of excuses and denials (and then told I'm only halfway to meeting the $500 deductible)...I canceled.

Insurer: Pets Best

By: Darla

Verified January 27, 2026

Dissatisfied

Claim turnaround time is longer than usual lately. Filed claim with RX number on receipt and sent photo of label. Figo is requesting more paperwork! This is ridiculous. Hire English speaking reps who are knowledgeable. Service has gone downhill & premiums are higher than ever. A unsatisfied long-time customer.

Insurer: Figo

By: Mm

Verified January 27, 2026

Very easy to use with our Vet’s help

Very easy to use with our Vet’s help! We have tried other pet insurance companies and Trupanion is the only one we’d use again!

Insurer: Trupanion

By: Joel

Verified January 27, 2026

The claims process has been very easy

The claims process has been very straight forward and simple to do. I like that they update me often to let me know status of my claims.

Insurer: Fetch

By: Purposeyes

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