Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 26, 2026

Protect your pet, get MetPet Insurance

This is the best by far best pet insurance! I don;t know what I would've done without it. My 2 fur babies have had life threatening illneses. Very exspensive tests and prcedures to save their lives. Yes, you pay upfront,but fully reimbursed within a few days.I am so very greatful for MetPet Insurance!!!

Insurer: MetLife

By: Linda E Bartko

Verified January 26, 2026

I had never submitted a claim

I had never submitted a claim. I submitted one this month and it was so easy and simple.

Insurer: MetLife

By: Estela

Verified January 26, 2026

SPOT best pet insurance company, bar none!

I have been with 2 other pet insurance companies in the past. They cost more, fewer benefits were available, and it took a really long time to receive my reimbursement (it was 5 months one time). I love the simplicity and efficiency of SPOT!

Insurer: Spot

By: Barbara Wood

Verified January 26, 2026

Super easy to use

Super easy to send in claims and customer support has been helpful. Gives a breakdown of what got covered hy the insurance.

Insurer: Spot

By: Kiwi

January 26, 2026

Payment of claims...

I hate that it comes down to this, but you just always read the fine print. They say the claim is processed in 2-3 business days, however what they do not tell you is that it takes 4-6 weeks to review the claim before they process it... At this point I feel like it is a Scam and would not recommend and make sure to review all other Pet Insurance options and read the fine print. Also, in talking to the person a few minutes ago, I really got the feeling that he was trying to prepare me for when the claim comes in do not expect the full amount to be paid...

Insurer: Spot

By: Scott Trapp

Verified January 26, 2026

Quick response for the reimbursement

Quick response for the reimbursement

Insurer: Spot

By: Sam Bagnall

January 26, 2026

Impressed with Pets Best

Our dog had a major leg injury in December 2025. We filed several claims for the same injury as she had multiple visits to the vet, including the emergency visit, a big surgery and many follow up visits. We had a $250 deductible and 90% coverage and they paid as expected in a timely manner so we are very happy with Pets Best! Without it we would have paid thousands of dollars.

Insurer: Pets Best

Veterinarian: Klaich Animal Hospital in Reno

By: Carol

Useful
Verified January 26, 2026

Fast claim review and reimbursement

Fast claim review and reimbursement. Clear communication.

Insurer: MetLife

By: customer

Verified January 26, 2026

Spot is easy to work with their…

Spot is easy to work with their insurance plans are stated and they do have a quick response for claims

Insurer: Spot

By: Chantilly Garvey

Verified January 26, 2026

Very responsive

My Shih Tsu Dahlia tore a ligament in her hind leg. Having Spot insurance, took the worry out of getting her treated and the required surgery. Submitting a claim was easy. Spot very quickly processed the claim and deposited the funds. Thank Spot!

Insurer: Spot

By: Kathleen Ellertson

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