Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 23, 2026

Healthy Paws excellent service

Healthy Paws did an excellent and incredibly fast job processing our recent claim. The whole experience was smooth, stress‑free, and handled with real care. What a relief it is to be able to give our dog the care it needs without worrying about the bills. I would highly recommend Healthy Paws to anyone looking for reliable, responsive pet insurance that truly supports you when it matters most.

Insurer: Healthy Paws

By: Brent Walker

March 23, 2026

Truthfully the best pet insurance i’ve…

Truthfully the best pet insurance i’ve ever had and at a time when I had gotten to the point where i felt it’s not worth having insurance. They’re very transparent, clear and great with communication. I’d say rather quick with the reimbursement. Also I just lost my baby and I appreciate that they emailed me that they’d be terminating his policy and reimbursing me for the month I paid which he wouldn’t need coverage for. It sounds silly but in my grief even the thought of cancelling a service he was using was a little heartbreaking. 10/10 would recommend

Insurer: Pets Best

By: Allia Narvaez

March 23, 2026

My claim was covered!

I sent in a receipt for my dog's medication and it was approved. I have been so happy with the insurance and to know when there is a claim, it is covered.

Insurer: Embrace

By: Lynn Shepard

March 23, 2026

Was NOT told there are 2 different…

Was NOT told there are 2 different policies, and went to turn in claim and was then informed, I didn't have that policy after paying on it for a year !!! Make sure you know exactly what you're getting

Insurer: Embrace

By: Mary Cobb

Verified March 23, 2026

Prompt service on all claims

Prompt service on all claims. This is a very professional and customer oriented company. Our beagle suffers from serious and chronic allergies that have made her and us miserable and have been a real challenge to control. The financial burden is significantly less thanks to Pumpkin. They never try to evade their responsibility and they honor all legitimate claims. I highly recommend this company.

Insurer: Pumpkin

By: Patricia D'Amico

Verified March 23, 2026

I've very happy with my Pumpkin Pet…

I've very happy with my Pumpkin Pet Health Care plan. Whenever I've called to ask questions, their representatives have been very helpful. My claims have been paid quickly. I recommend Pumpkin to all my friends with pets.

Insurer: Pumpkin

By: Tina

Verified March 23, 2026

the claim process was easy no hassals

the claim process was easy no hassals, the refund was fast service,customer service was helpful and polite and helpful...keep up the great work Fetch pet Insurance...

Insurer: Fetch

By: Manuel

Verified March 23, 2026

The time it took to process the claim…

The time it took to process the claim was more then nerve wrecking..the pet insurance I had before this was very fast..within 2-3 days about..and I submitted the invoice twice..which I shouldn't of had to do..everything else was fine

Insurer: Spot

By: Mark Sundberg

Verified March 23, 2026

With the help I didn’t have any…

With the help I didn’t have any problems doing the claim

Insurer: Fetch

By: Maria

Verified March 23, 2026

Ease of submitting a claim

Ease of submitting my claim and how quickly it was acknowledged. Approved and paid

Insurer: MetLife

By: Roe Napolitano

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