Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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My lab ruptured her cruciate ligament
My lab ruptured her cruciate ligament. Total bills were approx. $6,000. Having Pumpkin Insurance gave us 90% of our expenses. So relieved we had the insurance! Thank you for the rapid approval system. Again thank you for having that in place. A very relieved customer!
Insurer: Pumpkin
By: Ann
We have been using Fetch for over 11…
We have been using Fetch for over 11 years. With our older dog we have had to submit claims due to her medical condition. It has been easy to submit claims using the app. I have been informed throughout the review process as to the status of the claims.
Insurer: Fetch
By: Dawn
Shop around first
Have this insurance for 5 years and my yearly bill went up $300 no major issues with my pet but they don't cover much. Don't pay out much $600+ health visit yearly they only pay out about$200. For what i pay i think i can get a different insurance for cheaper with at last 80-90% payout. It's a shamepost in still waiting for my claim money over a month now
Insurer: Pets Best
By: customer
Reliable coverage for my Great Dane’s hospital stay
I’ve had Fetch for a while, but I truly put them to the test when my Great Dane needed emergency care and ended up hospitalized. Dealing with a sick pet is stressful enough, but Fetch made the financial side easy. Claims Process: Super simple via the app. I just uploaded the medical records and itemized bills. Reimbursement: They processed the large claim quickly and the funds were in my account via direct deposit faster than I expected. Transparency: No hidden "giant breed" exclusions for the emergency care we received. If you have a large dog with high potential medical costs, I highly recommend Fetch.
Insurer: Fetch
By: Trish
My experience has been not positive
My experience has been not positive, I made a claim in December and I have no response yet. I’m about to make another claim but this is not trustworthy anymore
Insurer: Pets Best
By: Romynna Jimenez
Smooth Reimbursement Process
Great experience! Atlas had an ear infection and the claim process was super easy. I submitted the invoice and got reimbursed quickly, which really helped take some of the financial stress out of dog ownership. Highly recommend!
Insurer: MetLife
By: lp
Courteous and Professional
People we talked with on the phone were very helpful, professional, and courteous. Claims were handled in a timely manner.
Insurer: MetLife
By: Patricia Mathews
Great First Experience
Buddy was given a follow up to an earlier emergency lameness issue. The claim was reviewed and satisfied in a timely manner.
Insurer: Fetch
By: Moe
BLEU's recovered and he is thankful for FETCH.
Although the total cost was much more than you covered, I am still satisfied with the results and the way you handled the claims. The payment method was very good too.
Insurer: Fetch
By: WDMSR
Amazingly fast turnaround and they…
Amazingly fast turnaround and they covered most of a high vet bill.
Insurer: Trupanion
By: Marie