Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 17, 2026

Metlife is the absolute best coverage…

Metlife is the absolute best coverage than any other company.

Insurer: MetLife

By: Edward

Verified May 17, 2026

Very fast response from Pumpkin…

Very fast response from Pumpkin concerning submitted vet bills! Great review process.

Insurer: Pumpkin

By: Edna Leo

May 17, 2026

Worst claim assistance ever

Easy to file a claim, but easier for them to deny the claim. Simply ridiculous how because an emergency vet didn't respond to petsbest email attempts the canceled and denied my claim. They never called the vet, but they expected me to do all their work after they tried. What am I paying you for? Adios and good riddance to scammy non helpful pet insurance companies.

Insurer: Pets Best

By: Pecker

Useful
Verified May 17, 2026

Spot is great!

Spot pet insurance has been great! East to submit claims. Fast reimbursement. Great customer service. Also love the app! Very user friendly. Thank you Spot!

Insurer: Spot

By: Alexa

Verified May 17, 2026

Very happy with the service and the…

Very happy with the service and the time it took to get the claim paid

Insurer: MetLife

By: Anthony G

Verified May 17, 2026

Easy to submit claims and receive…

Easy to submit claims and receive confirmation of benefits.

Insurer: MetLife

By: customer

Verified May 17, 2026

Fast processing

Fast processing, easy to submit info

Insurer: MetLife

By: HP

Verified May 17, 2026

Fast easy to file a claim

Fast easy to file a claim. Got every penny of my claim. Loved how easy it was. Make me egar to take my baby to the vet. Never had pet insurance before I would recomend everyone to get insurance on there pet , you want mind taking the pets for there check ups. Thanks again for a fast great easy claim service process. Wanda hughes ,Heidi thanks you as well.

Insurer: MetLife

By: Wanda Hughes

Verified May 17, 2026

MetLife has gone crazy finding ANY…

MetLife has gone crazy finding ANY excuse to withhold coverage due to "pre existing condition". In the case of my dog Sunshine's allergies, coverage was denied because in the past we tried to see if Sunshine's paw licking was due to allergies. We tried treatment, it did nothing, which RULED OUT allergies. MetLife examiners used this as an excuse to claim "pre existing condition" and refuse coverage. MetLife's insurance is coming dangerously close to being useless, and just a constant battle for coverage. MetLife also claims they cover prescription dog foods; which is likely true, but only if your dog has been found to need said prescription food ONLY if the special food needs are discovered AFTER the start of the insurance coverage, AND the two week "waiting period". There is FAR more emphasis in denying coverage than providing it.

Insurer: MetLife

By: David Beard

Verified May 17, 2026

Quick process

Quick process, easy to use a website.

Insurer: MetLife

By: diana

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