Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Making a claim for my pet was easy
Making a claim for my pet was made simple and easy all online with insurance company. Will be receiving reimbursement claim payment by check.
Insurer: Spot
By: Jose
Very easy to file the claim
Very easy to file the claim. Had the payment less than a week after filing the claim.
Insurer: MetLife
By: customer
Mehh
This pet insurance has everything I need, except dental of course. They reimburse within three days of requesting, they’re affordable, and I haven’t ever needed to contact customer service. The app itself is kinda janky. I can never get it to load very well on my phone, but that could be a user error. I wish they offered more options for preventative reimbursement, but so far they’ve been decent. Thank you
Insurer: Spot
By: Kasey
immediate response to claim
immediate response to claim; refund appropriately made.
Insurer: MetLife
By: rosemary stimola
Very fair claims settlements
We’ve had Pet’s Best insurance for more than three years. The insurance, by no means, will cover all the pet’s bills, but it covers everything the contract says it will, relatively quickly and without hassle. Especially good for illnesses and accidents. Recommended!
Insurer: Pets Best
By: Hugh Hammett
pet insurance
ive used nationwide insurance for my pets for 9 years support system is easy filing claims are easy and speedy we lost a pet a few weeks ago they wre very sympathetic and reimbursed us for his plan 3 weeks later I enrolled our new puppy the agent lead me through everything so I could understand easily we also went over our other dog i have 2 snd discount is great with 2 dogs we researched other options this time around and nothing came close to nationwide
Insurer: Nationwide
By: shelly tressitte
The claim was paid very quickly and in the exact amount that the contract called for.
The claim was paid very quickly and in the exact amount that the contract called for. No quibbling, no phone calls, no hassles. If I did not have Fetch, I never could have afforded the necessary treatment for Thumper.
Insurer: Fetch
By: Michael Simpson
Pets Best is THE WORST pet insurance…
Pets Best is THE WORST pet insurance company. They will NOT reimburse for anything. My husband accidently closed our back door on our fur baby Cupcake. I submitted all the paperwork they requested dating back to 2024, and still nothing. They want to find a pre-existing condition so they don't have to reimburse, but this was something that happened on the day of our claim because we had to take her to our vet, and they will NOT reimburse us, DESPITE they are unable to find anything pre-existing. Insure your fur baby(s) with anyother company than Pets Best!!!!!
Insurer: Pets Best
By: Lisa
The responsiveness of the claim
The responsiveness of the claim. It was turned around in just a few days.
Insurer: Spot
By: Matt
So far so good!
While I am new to MetLife pet, I am so far impressed with their claims management. I was a little concerned with some of the reviews I read, however, they have been helpful, professional and prompt in managing the claims as I expected. I am very happy!
Insurer: MetLife
By: Mike