Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims process is frustrating, nearly impossible to navigate, and possibly criminal. Will follow up with government authorities.
Insurer: MetLife
By: Typical customer
Getting started with my first claim was…
Getting started with my first claim was a tad complicated but that was more user error on my end. However, the customer service was outstanding, each representative I spoke with were extremely helpful.
Insurer: MetLife
By: customer
Your process is so easy
Your process is so easy. Thank you.
Insurer: Fetch
By: Client
Claims processed quickly and reimbursed…
Claims processed quickly and reimbursed as applicable.
Insurer: Fetch
By: Kerri
It was easy to compare the three…
It was easy to compare the three options and simple to understand. I would have loved more details on what the plans cover.
Insurer: MetLife
By: Nicole Colella
Policy & Claims
The policy itself provides peace of mind, allowing to choose the best treatment for your pet without worrying about the bull. Submitting claims and receiving payouts are a breeze. No back and forth and hassling.
Insurer: Spot
By: Adrienne Ali
Total scam and waste of money. This company is awful and didn't reimburse me for any of my 25 claims.
I researched and researched the companies before purchasing for our new labrador. I followed all of their instructions, sent in all my claims, wasted so much time doing so and getting receipts and submitting and calling customer service. I've had about $8K in bills in the first year of my dogs life, and there was always a "disclaimer" or "read the fine print" that prevented them from reimbursing anything. I sent in about 25 claims, and every single one of them was denied. Not only did I receive nothing in return and pay the $978 for the year, but I wasted SO much time in dealing with them. They''re an awful company and a scam. Save yourself the time and frustration of getting "we denied your claim" 35 times, and wasting another $1K on nothing in the first year of a dogs life.
Insurer: Pets Best
By: Kimberly
Prompt payment
I usually have to wait a few weeks for reimbursement, however this last time, I was reimbursed within 5 days of the appointment. Great work!
Insurer: MetLife
By: Cherie Christenson
Saved us thousands!
Our dog is 9 years old and she has been insured by Trupanion since we brought her home as a puppy. At about a year she developed a seizure disorder. Trupanion has saved us thousands and thousands of dollars! Never a quibble about claims and prompt payment is always delivered.
Insurer: Trupanion
By: Vickie M Schafer
Literal lifesavers
I have been with Pumpkin for over 5 years and have had them for 5 animals. They have helped me save and prolong the life of my cats. When one of my cats did pass they sent condolences, a candle and got in contact with me. I have never had to fight for treatment, claims are quick and they continue to help me save my pets and give me peace of mind. I wouldn't have pets without insurance and I will constantly choose pumpkin. They have saved me over $30,000 easily and they have been so very kind.
Insurer: Pumpkin
By: Chocho