Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 24, 2026

Here to help

Friendly, helpful, and informative. It was my error to begin with and she helped me resolve the situation despite it being about a claim from 6 months ago. I was able to get it processed properly and go towards my pet's deductible.

Insurer: MetLife

By: Bo

Verified March 24, 2026

Positive experience with Healthy Paws

We have had insurance with Healthy Paws for over 10 years. They have been great with everything. With all insurance it may not seem worth it until you need it. We will always insure our pets.

Insurer: Healthy Paws

By: DJ Katz

Verified March 24, 2026

Well worth the investment

Well worth the investment! It’s only March and my dog has had the misfortune of going to the ER twice. By signing up for the wellness plan as well I’ve already fulfilled my deductible (via annual exam, vaccines, Heartworm and flea/tick preventatives,etc….) and so received hundreds back on those emergency visits. It gives me complete peace of mind knowing that if my dog needs to go to the ER for anything I don’t have to hesitate and worry about the cost. This plan has me covered and I can just focus on getting my dog the care she needs. So happy I chose MetLife coverage for my little girl!

Insurer: MetLife

By: Lindsay Huie

Verified March 24, 2026

Easy process and provided all needs for…

Easy process and provided all needs for my dog especially snake bites.

Insurer: Nationwide

By: Christin

Verified March 24, 2026

Trupanion saved our dog

Trupanion saved our dog! Our 15 year old pup was sick, and ended up needing emergency care, Trupanion covered 90% of his bill upfront, which we wouldn’t have been able to afford. They got our dog the care he needed, and we will always be grateful!

Insurer: Trupanion

By: Denise

Verified March 24, 2026

I'm not particularly enjoying it so 3…

I'm not particularly enjoying it so 3 feels generous... I got this insurance through a rescue, so it's kind of odd I keep getting asked for soap notes from before that because he's only been to this one vet since I've adopted him. I can't provide soap notes from before that, so I'll submit all this stuff (including that vet's soap notes) and I get an email saying "submit soap notes!" well i did submit them for the claims and you know i got this insurance through Retriever Rescue? that part's a bit annoying. I didn't even include the prescription invoices for the meds i had to pay for... there should be an option "is this your first vet visit ever?" as that's the only explanation i can think of for getting asked for soap notes when i already submitted them.

Insurer: MetLife

By: Beth

March 24, 2026

Fetch portal is easy to use

Fetch portal is easy to use. The invoices are easy to submit and quick turn around. I have my fur baby completely looked after. I dont worry about Luna's health because of Fetch. Thank you

Insurer: Fetch Canada

By: Marnie Hay

Verified March 24, 2026

Top Notch Pet Insurer

I’ve been with Healthy paws for many years now and they never let me down. They have quick turnover too. I highly recommend Healthy Paws!!

Insurer: Healthy Paws

By: Phyllis

Verified March 24, 2026

Ease on filing and completing claims

Ease on filing and completing claims

Insurer: Healthy Paws

By: Michaelk Bess

Verified March 24, 2026

I'm so glad I selected MetLife for my…

I'm so glad I selected MetLife for my pet insurance. I was with another company with my previous dog, and the claims process was cumbersome and confusing. MetLife makes it easy to file a claim. The process is fast and thorough. I also appreciate the 1st question: "Is your pet okay?" Great company. Customer for life!

Insurer: MetLife

By: AnitaF

Compare top pet insurance providers plans.