Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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Excellent!
Everything has been great from Submitting claims to speaking with customer service. It is very quick with processing claims!
Insurer: MetLife
By: Dima
Great Pet Insurance!
I just renewed my policy with Lemonade after one year of coverage. I started my policy before my dog was diagnosed with a genetic condition that causes him to have highly recurrent bladder stones. In 2025, he had two emergency procedures from being blocked and unable to urinate. Lemonade covered both procedures, hospital stays, and medications. It is super easy to submit a claim and I have found that they are easy to get in touch with either by email or over the phone. Highly recommend!
Insurer: Lemonade
By: Samantha
Easy claim submission and adjudication…
Easy claim submission and adjudication process
Insurer: MetLife
By: customer
Great experience with Fetch Pet…
Great experience with Fetch Pet Insurance. Submitting a claim was extremely easy, and uploading documents was simple and straightforward. If any paperwork was missing, Fetch took care of contacting the vet directly, which made the process stress-free. The reimbursement was completed within a reasonable time frame, and I was kept informed every step of the way. I received updates on my claim status throughout the process, including confirmation when the funds were deposited. Overall, very smooth and transparent experience.
Insurer: Fetch
By: Carlina
I have had you for years. No reason to change.
I have had you for years and several of my pups. I am always pleased, no issues and feel great about the coverage.
Insurer: Nationwide
By: Karen Codespoti
Complete, but Untimely
They fulfilled all of the terms of the reimbursement policy, however it took way too long to get reimbursed.
Insurer: Pets Best
By: Nikki Vuytecki
Always reimbursed, but customer service lacks
Title explains it all. I’m always reimbursed, but the claims can take a month or two to be processed. And customer service is lacking, can take weeks to get a response.
Great service
I have been with Nationwide pet insurance for my dogs many years. I have always gotten print accurate service.
Insurer: Nationwide
By: customer
very east to submit invoices
very east to submit invoices. promptly reviews claims and tells you what is applied to your account
Insurer: Trupanion
By: Gina
Waste of time and money
I’ve been paying Embrace insurance while still paying for my pet visits, they won’t settle my first claim or reimbursement anything even after providing information that my vet gave me, that they requested. They claim they need even more information. Looks like a scam, they should be ashamed. Whoever is considering this insurance shouldn’t consider it unless you like to just pay bills because you will be paying for you pet visits/ procedures while still paying them and won’t be reimbursed at all. They made my pet visit so complicated and undesirable with how many times I had to contact my vet and forward information only to have them say they need more!!!!! Terrible.
Insurer: Embrace
By: Aeeda Mayo