Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,907 total
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First claim 4/16/2026
The coverage worked just as it was supposed to and my payment from Fetch was thoroughly explained.
Insurer: Fetch
By: Sandi L Heffner
The turn around on claims is pretty…
The turn around on claims is pretty good. We were very pleased. The amount refunded could be better. The over one thousand dollars we still owe seems a bit much but the turn around was great.
Insurer: Fetch
By: Sharon
Fast and efficient
Kept in the loop regarding Coco’s claim by receiving updated emails and texts. Fast transfer of funds. No issues or delays.
Insurer: MetLife
By: customer
Great claims processing
These folks are very efficient. They processed some of my recent claims accurately and the reimbursement was in my account in a week. In today's world, that's awesome.
Insurer: Pumpkin
By: Ronald
Easy process!
The process was very easy and straightforward. No stress!
Insurer: MetLife
By: Jillian Sifuentes
Very fast claim review
Very fast claim review. Never have any issues with them.
Insurer: MetLife
By: Doug Blakesley
Simple & Easy Claim Process
Quick, easy and painless experience. MetLife has been a breeze to work with!
Insurer: MetLife
By: Maddie
Been with Spot for Lily our Golden…
Been with Spot for Lily our Golden retriever 11 years . Lily has ha both hind CCLs Surgically repaired with TPLO and SPOT has covered both of them in accordance with our Agreement,,,NO complaints Allen
Insurer: Spot
By: Allen
Outstanding pet insurance & outstanding service!
I can’t speak highly enough about MetLife Pet! I have never had pet insurance (in spite of having multiple dogs for several years!) so when my company offered it as a option for my health insurance, I jumped on it right away! Little did I know how excellent the service would be! Everybody & everything from the representatives who answer the phone to the process of receiving payment for various issues/procedures with my golden retriever, everything has been wonderful. My rates went up slightly, but I’m not surprised because my golden had a copperhead snake scare, and mast cell cancer last year; most everything was covered by MetLife and reimbursed, and it only went up $10. I’m thrilled with their kindness, their , Services, and would not hesitate to recommend them 100% 10 out of 10 stars!
Insurer: MetLife
By: Mickey Barrett
It takes MetLife nearly 4 weeks to…
It takes MetLife nearly 4 weeks to refund minimal refund to me. Then you lied about me being covered for my lovely female to be spayed. And then I cancelled my insurance with you and you still did an autopay for another month. The worst experience with MetLife. Don’t sign with them
Insurer: MetLife
By: customersharol haile