Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 22, 2026

Trupanion is a great pet insurance

Trupanion is a great pet insurance. They reimbursed me very quickly after my dog’s CCL surgery.

Insurer: Trupanion

By: beverly parrish

Verified March 22, 2026

Happy that they’ve covered parts of my…

Happy that they’ve covered parts of my claims so far.

Insurer: Trupanion

By: Margery

Verified March 22, 2026

You were so quick processing the claim…

You were so quick processing the claim and we received the payment before we received our credit card bill.

Insurer: Pumpkin

By: Susan B.

Verified March 22, 2026

Always fast with no problems on a claim

Always fast with no problems on a claim

Insurer: MetLife

By: Robert Eppler customer

Verified March 22, 2026

very quick to handle my claims

very quick to handle my claims

Insurer: MetLife

By: michael santacroce

Verified March 22, 2026

Glad I switched to MetLife

So easy to use and with in a few days they send you your share. I’m glad I switched to Met life pet insurance.

Insurer: MetLife

By: Marie

March 22, 2026

Very easy for peace of mind

"I opted for pet insurance when I first got my little guy eight years ago. We had another of the same breed prior to this, and she had some issues that were inherent in the breed - and costly. Unfortunately my current little guy now has some of the same issues. Thankfully, our vet caught it early - and WE HAVE INSURANCE. He's doing great, but it is so nice to have the peace of mind to have some of these larger bills covered. I researched pet insurance extensively, and we are totally happy with our decision to go with Pets Best. The premiums are not terrible but, like our own health insurance, have increased a bit with age. The coverage is great. Luckily, I have only had to file a couple claims, but it has been easy, and they have been resolved quickly. "

Insurer: Pets Best

Veterinarian: Charleston Veterinary Cardiology

By: Donna

Useful
Verified March 22, 2026

MetLife reviews claims quickly and pays…

MetLife reviews claims quickly and pays in a timely manner.

Insurer: MetLife

By: Judy R-T

March 22, 2026

No way to dispute denied claims

Denied every claim based on “preexisting condition”, even when “preexisting condition” had nothing to due with claim. There’s no way to contact anyone at the company actually dispute these denials. They tell you to take it up with your state’s insurance dispute office if you’re not happy. Utterly useless

Insurer: Pets Best

By: Katie

Useful
Verified March 22, 2026

Immediate confirmation of my claim

Immediate confirmation of my claim

Insurer: MetLife

By: Mary ann

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