Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 22, 2026

Healthy paws makes submitting a claim…

Healthy paws makes submitting a claim and getting paid out so simple. It took 3 days to get reimbursed, and that was with the weekend included!

Insurer: Healthy Paws

By: JESSICA

Verified March 22, 2026

Spot is a great choice all the way around!

Spot has been a great insurance for our dog Hux, a Britany. This is the first time we have gotten pet insurance for our pets, but being a veterinarian for over 25 yrs, I’ve dealt with just about every pet insurance out there and I can tell you, none are as easy as spot. The app is great, easy to submit things, they are clear in providing a detailed explanation of what was covered and how much. They are quick to reimburse and customer service is friendly and responsive. Great job Spot!

Insurer: Spot

By: JR

Verified March 22, 2026

Filing a claim

They definitely made filing the claim easy. Payment was processed within a week for the big portion and a couple of weeks for the minor portion. I would recommended Pumpkin. We were on the fence if we wanted to renew but I’m glad we did.

Insurer: Pumpkin

By: Deb Zollinger

Verified March 22, 2026

The process and refund for my claim was…

The process and refund for my claim was easy, and quick.

Insurer: MetLife

By: Lori S.

Verified March 22, 2026

I sent my paid receipt and my soap…

I sent my paid receipt and my soap notes! I was paid right away for my dog's ear infection! My thanks to MetLife Pet Insurance for their quick response!

Insurer: MetLife

By: customer

March 22, 2026

So many problems since the company was bought out

Charged two times this month for premiums. Customer service is impossible to contact, with wait times > 1 hour if you can get through, and expect to get cut off a number of times. In the past 6-12 months, they have stopped paying the exact same claims that had been paid. I am truly beyond frustrated with what has become of a good pet insurance company.

Insurer: Pets Best

By: D P

Verified March 22, 2026

Easy to submit claim

Easy to submit claim, very quick response and deposit

Insurer: Trupanion

By: MP

Verified March 22, 2026

Spot Pet insurance is great!

Spot Pet insurance has been very easy to work with. We have submitted and received claims quickly. I would highly recommend.

Insurer: Spot

By: Karen

Verified March 22, 2026

The claims process was easy and…

The claims process was easy and straightforward.

Insurer: Spot

By: Lauren S

Verified March 22, 2026

It was great!

It was great!! The reimbursement was much faster than I expected. Thank you Pumpkin keep on with the good job!!

Insurer: Pumpkin

By: Teresa

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