Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 23, 2026

Highly Recommended

The animal hospital was thrilled when they found out we had Trupanion. They made a tough situation very easy to navigate and it required no work on our end. It allowed us to focus on our cat’s recovery and not worry about the billing/costs. They took care of everything. Highly recommend.

Insurer: Trupanion

By: Matthew

January 23, 2026

Surgery

I fully trust pets best and will preach it to others. In a single year my 6 year old needed a full hip replacement. Was going to cost me 10k. They made it possible for me to get it done. She's doing great now

Insurer: Pets Best

Veterinarian: Bridger Veterinary Hospital

By: Cody

Useful
Verified January 23, 2026

Procedure was covered like we were…

Procedure was covered like we were initially informed by HP’s. Claim was processed in a timely manner. Best decision we ever made for Lily’s health. Thanks so much!

Insurer: Healthy Paws

By: William Harling

Verified January 23, 2026

2025 Claims for Feebie

I got behind in submitting Feebie’s claims. Pumpkin had all of them processed pretty quickly, which I really appreciated.

Insurer: Pumpkin

By: Linda Murray

Verified January 23, 2026

Claim processing, direct deposit and use of the Healthy Paws app

I have had Healthy Paws insurance for 5 years and never had to file a claim. My dog injured himself and needed TPLO surgery. I have filed claims using their app which is easy to navigate. I am impressed by how quickly they are processed. I submitted the claim for Colt's surgery the day of the procedure. The claim was approved the next day and the funds were deposited in my checking account.

Insurer: Healthy Paws

By: Karen J

Verified January 23, 2026

Quickly settled

Company acknowledged the invoices being presented and put into review quickly. The review process was timely as well as the reimbursement Thank you

Insurer: Pumpkin

By: Rodger Kooser

Verified January 23, 2026

Great company

Great company and quick processing time

Insurer: Spot

By: Traci Kreiser

Verified January 23, 2026

Very easy to file a claim online

Very easy to file a claim online

Insurer: Pumpkin

By: Norma

January 23, 2026

Quality Service

Our claims have always been paid in direct accordance with policy and delays in processing are promptly communicated. I like the ease in filing claims. I have interacted with live customer service once, and that was an effective exchange as well. Highly recommend them.

Insurer: Pets Best

By: Kelsey

Useful
January 23, 2026

Just go with anyone else

Pets Best policies are confusing, claims take forever to process and they have paid a very small amount compared to what I have paid for my dogs plan over the last year. Every claim besides 1 has been denied and my dog has been seen multiple times at the emergency vet. I would not recommend to anyone.

Insurer: Pets Best

By: Holly

Useful

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