Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 21, 2026

Excellent claims service

Excellent claims service

Insurer: Spot

By: Becky Heins

Verified March 21, 2026

Had no issues

Had no issues, claim process went smoothly

Insurer: Spot

By: Angela Flores

Verified March 21, 2026

Great experience with MetLife!

Great experience with MetLife! Such great service and quick reviews and reimbursements.

Insurer: MetLife

By: customer

Verified March 21, 2026

First claim for Daisy

I submitted my first claim for my Shih Tzu Daisy’s vet appointment. It was very easy to upload on the app. Within a couple days we had the claim money in our bank account. We will continue to renew this policy every year.

Insurer: MetLife

By: Kelly Vaughn

Verified March 21, 2026

My cat broke his hip and required…

My cat broke his hip and required surgery. I was worried the insurance process might be complicated or difficult. However Spot processed my reimbursement in a week. I just did a simple online form with my receipts. Spot requested the records. My reimbursement was direct deposited all in about a week. I was pleasantly surprised!

Insurer: Spot

By: Rachel S.

March 21, 2026

Thank you from the bottom of my heart!

I want to sincerely thank Embrace for making a very stressful time much more manageable. My dog became extremely ill and had to be hospitalized, and the last thing I needed was a complicated claims process. Thankfully, submitting my claim was quick and easy. Every time I contacted customer service, they were polite, helpful, and took the time to answer all of my questions. My claim was processed and paid promptly, which lifted a huge financial burden off our shoulders and allowed us to focus on what mattered most—helping my dog recover. Thank you Embrace!

Insurer: Embrace

By: blancamazy

Verified March 21, 2026

MetLfe has provided reimbursement as…

MetLfe has provided reimbursement as promised surprisingly quickly. I have no reason to be displeased, which these days says a lot.

Insurer: MetLife

By: Cinda Kienzle

Verified March 21, 2026

Speedy Reimbursement

We have filed two claims for surgeries. Healthy Paws reviewed the claims immediately and we received our reimbursements promptly.

Insurer: Healthy Paws

By: Margaret

March 21, 2026

Run...

Pets Best has not paid for a Wellness, Vaccine, Office Visit in over a year! They get you in, delay your claim, and claim all visits are connected to pre-existing conditions. Save your money and look elsewhere!

Insurer: Pets Best

By: Bull Dawg

Verified March 21, 2026

It was easy to submit and you had a…

It was easy to submit and you had a great response time.

Insurer: Fetch

By: Delilah

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