Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified March 22, 2026

Great coverage, fast claim processing and good value/pricing

Fast processing of claims including email update

Insurer: MetLife

By: Brandt

Verified March 22, 2026

Claims are hassle free

Claims are hassle free. It does not take for ever and I don’t have to jump through hoops to get reimbursed. I would like to add to my policy. The cost of the premium is worth it

Insurer: Spot

By: Kelly Smith

Verified March 21, 2026

Multiple plans of mine were cancelled…

Multiple plans of mine were cancelled without my consent by mistake causing me to have to create new plans and go through a new waiting period for accident and illness coverage that should not have needed to happen.

Insurer: MetLife

By: Hailley Johnson

Verified March 21, 2026

The process is so easy that my 18 year…

The process is so easy that my 18 year old daughter was able to do the claims. Spot came through right when we needed them. Our dog has made a full recovery and is back on track to living a healthy life.

Insurer: Spot

By: Richard Rodriguez

Verified March 21, 2026

This process was very easy on line very…

This process was very easy on line very satisfied

Insurer: MetLife

By: Zachary Padula

March 21, 2026

They take forever to answer the phone

They take forever to answer the phone. They don't pay out on claims. Cancelled my policy and got a much better rate with better coverage elsewhere.

Insurer: Pets Best

By: Tracy Turner

Verified March 21, 2026

I had a claim and the process was very…

I had a claim and the process was very easy.

Insurer: Pumpkin

By: Kimberly

Verified March 21, 2026

User friendly…

The process to submit claims through the app is very user friendly. The payments are reimbursed quickly.

Insurer: MetLife

By: Beatrice Figueroa

Verified March 21, 2026

I think they're 'SPOT' on

I think they're 'SPOT' on. They're total professionals that look at your 'CLAIMS' and process it in a manner that's understandable.

Insurer: Spot

By: Customer Ki Hoon Hong

Verified March 21, 2026

So far so good

It’s very easy to file a claim. It’s very easy to do most things. My concern is as I file claims. How is this going to affect her premiums? Are they going to go through the roof? Because that’s insurance and that’s why it’s a scam you pay heavily into it and never use it but the second you use it they jack up your rates. Let’s see if that happens with MetLife.

Insurer: MetLife

By: Chandler

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