Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


March 21, 2026

Quick Service

The claim was sent by email with scanned documents from our vet. The process was transparent after that. We received an email in about 4 weeks that our claim was processed, and a check would be sent.

Insurer: Pets Best

Veterinarian: Chapin Veterinary Care Center

By: Lewis

Useful
Verified March 21, 2026

Danny illness…

I sent in the medical records and doctor's report when Danny was sick and I was reimbursed within 14 days. Thank you My Danny is doing well now.

Insurer: MetLife

By: Alfred Corbo

March 21, 2026

Do not get Healthy Paws - They change your deductible and Copay after years of paying a premium

Do not get Healthy Paws. It felt like a bait and switched when my dog was going to turn 12. All these years I paid a premium to have a 10 percent copay with a 250 deductible. Every year they raise their rates a lot. But I was shocked when my renewal policy just came up and they said my new deductible was $500 and I have a 30 percent copay and they raised the rates. No other options. Very infuriating and I would NEVER recommend them as a result. Up until now they paid claims very fast and I rarely had issues other then the really raising rates a lot each year. I started at $33 a month and am now at $139 a months for a 30 pound dog.

Insurer: Healthy Paws

By: sendmenews

Verified March 21, 2026

Clear expectations and quick reimbursement!

They were clear on what was needed from the vets office to finalize the transaction! The reimbursement was quick and easy which I was thankful for since I had never had pet insurance prior.

Insurer: Spot

By: Heather Alizaga

Verified March 21, 2026

Art was very helpful and informative..

Art was very helpful and very informative when it came to insuring my rabbit. Definitely make the process easy and I’m excited to have my rabbit covered in case of any emergencies. I appreciate him with helping me through the process

Insurer: Nationwide

By: Betty levenson

Verified March 21, 2026

Quick payment

I met my deductible for a condition and I submitted a claim for over $1k and Trupanion’s (large) portion of the payment was deposited into my bank account less than 24 hours later. This was a huge help because my dog needed more care and tests the next day. Submitting claims is easy and fast. I appreciate that there’s a free text portion that I think saves some back and forth.

Insurer: Trupanion

By: Katie

March 21, 2026

Healthy Paws Pet Insurance – Absolute Life-Saver for Our Family!

We can’t say enough how grateful we felt about Healthy Paws! From the very first claim we filed, they have been nothing short of outstanding. When our sweet dog was diagnosed with concerning lumps in his abdominal area, our vet recommended a full work-up: CT scan, Fine Needle Aspirations, and complete blood panels. I was honestly dreading the cost and the hassle of dealing with insurance during such a stressful time. Healthy Paws made it effortless. We submitted the claims right after the procedures, and the reimbursements came back incredibly fast—every single one was processed without a single question, denial, or delay. They never once gave us any issues, even with multiple procedures in one visit. The money hit our account quickly, which took so much financial stress off our shoulders and let us focus entirely on getting our boy the care he needed. We’ve been with Healthy Paws for a while now, and every single experience has been this smooth and supportive. Their team clearly understands that when your pet is sick, the last thing you want to worry about is paperwork or fighting for coverage. They’ve given us true peace of mind and allowed us to be the best pet parents we can be. If you love your dog or cat as much as we do, do yourself (and your wallet) a huge favor and sign up with Healthy Paws today. You won’t regret it—thank you, Healthy Paws, for being there when it mattered most! 🐾❤️

Insurer: Healthy Paws

By: Leonardo Chang

Verified March 21, 2026

Easy claims process and relatively…

Easy claims process and relatively quick turn around. No hassle, no fuss and very straightforward.

Insurer: MetLife

By: customer

Verified March 21, 2026

y'all don't give out fair…

y'all don't give out fair reimbursements.

Insurer: Spot

By: Angel Tiznado

Verified March 21, 2026

I am still waiting to see if my…

I am still waiting to see if my application has been approved. They contacted my vet 5 days ago. I applied 10 days ago, so a slow process

Insurer: Nationwide

By: Susan

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