Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 22, 2026

Quick and easy processing

Quick and easy processing

Insurer: MetLife

By: customer

Verified January 22, 2026

We love MetLife

We love MetLife! Everything went smoothly. Paid in a timely manner. Just rescued another dog. We are getting ready to add him.

Insurer: MetLife

By: Stacey Beaugrand

Verified January 22, 2026

Trupanion has covered both my pets for over 12 years

Trupanion has covered both my pets for over 12 years and their support has always been efficient and timely

Insurer: Trupanion

By: James D

January 22, 2026

Awful experience

Awful experience. Signed up for insurance and received it on 01/01/26. Took my cat in for an endoscopy on 01/05/26 because he had been vomiting for almost a week. Pet Partners tells me they won't cover it because he started exhibiting symptoms 12/31/25. Incredibly scummy move. I wish this company nothing but the worst.

Insurer: PetPartners

By: Jake T

Verified January 22, 2026

So Glad We Have Trupanion

Are so appreciative that during this trying time that Trupanion is responsive and makes the process as easy as possible. Our vet hospital partners with them so the claim is dealt with at the time of service.

Insurer: Trupanion

By: Phyllis Thomsen

Verified January 22, 2026

Reliable

Trupanion makes it easy to focus on your pet and not fret about the cost. They work quickly to reimburse and sometimes even work directly with emergency vets to pre-approve and pay up front for my pets care. Sampson would not be alive today without Trupanion.

Insurer: Trupanion

By: REBECCA

Verified January 22, 2026

Easy Process

It is easy to submit a claim and Pumpkin is always quick to respond.

Insurer: Pumpkin

By: Christine Hayes

Verified January 22, 2026

Incredibly quick

Incredibly quick, clear communication and correct reimbursements

Insurer: Trupanion

By: Cooper

Verified January 22, 2026

Healthy Paws Pet Insurance is a must!

Healthy Paws Pet Insurance has been a total game-changer for us. When my cat Ollie faced multiple medical crises: he was hospitalized four times after becoming allergic to his initial treatment for a bout of nausea/vomiting - and no one could figure out what was wrong at first, which was terrifying and so were the vet bills we were racking up. Thankfully we got a second opinion, and this doctor realized the allergy and was able to treat it. Healthy Paws came through for us during this already difficult time.. They reimbursed 80% of the costs, and honestly, it made a stressful time a lot easier to bear with their quick turnaround on reimbursements and ease it was to upload receipts and medical records. I can’t recommend them enough. Ollie and I are so grateful!

Insurer: Healthy Paws

By: Wendy Z

January 22, 2026

Worst pet insurance ever ...by far

I switch to this company because Nationwide was getting more expensive. WHAT A HUGE MISTAKE. This company treated you like your worst enemy when you file a claim. On top of that asked for records, when in 10 years with Nationwide (previous pet) they paid without records and received a detailing explanation of benefits for the deductions. Please do not buy this insurance, in my opinion, based on my personal experience, is the worse in the market. They will gladly take your money for premiums, but as soon you file a claim, you will find out I am correct. Went back to Nationwide.

Insurer: Pets Best

By: Juan

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