Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


December 19, 2023

Overrated - difficult to use

I've had an issue with Fetch pet insurance with literally every interaction I've had with them. When submitting a claim for my dog they misread the dog's birthday and the date of the exam and kept insisting the claim was ineligible, and I had to contact them several different times to get it corrected and finally covered. They also randomly lost all of my pet's medical records. So frustrating.

Insurer: Fetch

By: Meaghan

Useful
December 19, 2023

Bunch of d$&n crooks

Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!

Insurer: MetLife

By: Franchesa

Useful
Verified December 19, 2023

Pet's

I've had other pet insurance and for my pets Trupanion is the best!!! So far they have been there for me and my pet...

Insurer: Trupanion

Veterinarian: Mt Airy Veterinary Hospital

By: Cheryl

Useful
December 19, 2023

Terrible rates, poor claim processing..worst insurance ever

My insurance went up to $283 a month, ridiculous for an 8 year old healthy dog. Will be cancelling of course…claims are a pain to send and process . Increasing premium by $100 a month is total robbery, wish I had never signed with this company.

Insurer: Fetch

By: Pat

Useful
Latest 1 comments
Posted: | By: Renee

I am seriously thinking of purchasing the insurance but your experience is awful

December 18, 2023

Best decision I've ever made!

My 4-year-old rescue is recovering from acute kidney failure. He spent a week in the hospital and has had at least a dozen follow-up visits, lots of tests, and ongoing medication. His excellent care comes with a big price tag. Thankfully, I had made the decision for pet insurance -- and Healthy Paws has really come through! They cover exactly what they say they will cover, filing claims couldn't be easier, and reimbursement lands in my bank account within a few days. Without a doubt, Healthy Paws is a 5-star pet insurance provider!

Insurer: Healthy Paws

Veterinarian: VCA PetCare East Veterinary Hospital

By: Victoria

Useful
Verified December 18, 2023

Thank you, from Willow Rose & family

Thank you so much for always providing great insurance coverage for our Willow Rose as you also did for our Angel Max. Happy holidays and happy new year from the Larvenz/Woodward family.

Insurer: Trupanion

Veterinarian: Ramblewood Animal Hospital

By: Bette

Useful
December 18, 2023

I Can Choose Care Over Cost

When your pet is sick or injured, it is stressful enough. You worry about them, getting vet appointment, getting to the vet, what and how extensive the medication or treatment will be...and what will it all cost... I like knowing that what I pay per month for ASPCA Pet Insurance is going to be somewhat the same. Any vet visits are not going to be catastrophically costly or out of budget. I can choose the correct path of care over the cost of treatment that fits my bank account. Covering the costs of getting my pal back into his groove is a big burden off my shoulders when all I really want to do is get him fixed up.

Insurer: ASPCA

Veterinarian: Small Animal Hospital Riverside CA.

By: Marc

Useful
December 18, 2023

Easier than I thought

It was very easy to make the claim. Just a short audio explanation and the invoices of your vet.

Insurer: Lemonade

By: Julie

Useful
December 16, 2023

Great Company for Pet Insurance!

From day 1, MetLife has exceeded my expectations. All of my experiences have been seamless and easy. I highly recommend MetLife!

Insurer: MetLife

By: Sandra

Useful
December 16, 2023

Surprisingly the best insurance for my sweet pet

Met Life Pet Insurance is surprisingly easy to file claims and make payments. If there are questions about a claim they will call you so that your claim is not delayed. I cannot say enough good things about Met Life Pet Insurance

Insurer: MetLife

Veterinarian: Carlsbad Animal Hospital

By: Diane

Useful

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