Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The claims I submit are frequently…
The claims I submit are frequently denied and mislabeled as pre-existing conditions or under a different category such as “preventative care” so that they don’t have to be paid out. I have then had to submit appeals which further delay the process of reimbursement.
Insurer: MetLife
By: customer
Super Attentive
They have been super attentive with communicating the policy coverage. Easy and quick to file a claim
Insurer: MetLife
By: Raychel
5 stars for efficient claim processing, coverage/reimbursement & friendly service always!
I give 5 stars for the efficient manner in which everything flows from submitting my claims to getting my correct claims covered as per my plan in a timely manner. Also the phone reps are ALWAYS super friendly AND HELPFUL!!! Appreciate that!
Insurer: MetLife
By: Cheryl Ion
Pets Best is the BEST
Pets Best has been the single best investment we have made in our dog. Coverage has been as expected. The app works great and we get reimbursed in a timely manner. I have and will continue to recommend!
Insurer: Pets Best
By: Todd Szilagyi
Metlife Pet Insurance is incredible
Metlife Pet Insurance is incredible. They make filing claims so fast and easy, and the rate of return is incredible. Super happy with the choice I made for my pup!
Insurer: MetLife
By: customer
It was easy to file claim
It was easy to file claim
Insurer: MetLife
By: Christopher
Submitting a claim was easy and…
Submitting a claim was easy and response time was quick and thorough.
Insurer: Fetch
By: Erinn K.
Always there to help when needed
Always there to help when needed. And reimbursement is always quick.
Insurer: MetLife
By: customer
The ease of using the portal to file a…
The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.
Insurer: MetLife
By: Carmen Mackey