Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Simple claims submission process from…
Simple claims submission process from website.
Insurer: Embrace
By: Shawn Simmons
When I signed up they requested my dogs…
When I signed up they requested my dogs history needless to say didn’t know they hadn’t received it until I needed to use their insurance and are unreasonably denying to pay for a lump deemed nothing to worry about from two vets, so now will not cover bumps or cancer this is how they get out of coverage. Very unhappy . Beware
Insurer: Embrace
By: Diane Schmidt
Handle claims quickly and efficiently.
Handle claims quickly and efficiently.
Insurer: Spot
By: Carol D
Met Life insurance has exceeded our…
Met Life insurance has exceeded our expectations and helped keep our dog healthy and happy. The response time when sending in a claim is fast and efficient. I strongly recommend Met Life for all pet owners!
Insurer: MetLife
By: customer
I just got Spot insurance this year
I just got Spot insurance this year. I have already had to submit claims for my 2 year old dog☹️ The claims process has been very easy and payment received back has been quick. I do pay a higher amount monthly, but it has been absolutely worth it.
Insurer: Spot
By: Tara H.
Website is easy to file claims and…
Website is easy to file claims and disbursement is done in a timely manner.
Insurer: MetLife
By: Shiloh's Mom
Disappointed-confusing and costly
I signed up a year ago because I liked the flexibility of customizing my own plan which most other providers don’t offer. Positives: customer service is excellent, very helpful, friendly, knowledgeable; website for filing claims is easy to use once you become familiar with it. Negatives: long learning curve and no training of how to use the website and provide an overview. My biggest complaint is the lack of clarity from the agents while choosing my coverage. It was my understanding that adding a wellness plan would cover all exams and medications, so I waived that coverage from the accident and illness plan. Turns out I was wrong. My advice would be to take great care when discussing coverage with their agents, particularly if this is your first time buying pet insurance. It can be very confusing. In the end, my analysis of the cost of the insurance versus what my OOP would have been without it was that I would have saved a few hundred dollars without it, even with one of my cats becoming sick with pancreatitis requiring lots of tests, meds, and prescription food. So, while my experience was positive on some points, I would recommend taking a chance on your pets’ health and pay the professionals for their service if they get ill, rather than throwing money at a third party that may not cover your costs.
Insurer: Embrace
By: Ruth Tarbell
All's well that ends well!
A couple of years ago our young pup was diagnosed with an Autoimmune disease. Thank to Pet's Best we have been able to do the diagnostic testing required to figure everything out to make her as healthy as we can. Our last claim was for a blood test to let us know if her body was now able to absorb certain nutrients at last, and it is! Thank you so much for all your help as we waded through this unknown process, with lots of help from Pet's Best. Responses have been in a timely manner or communication was made to explain any delays. I highly recommend this company!