Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
Spoke to an associate!
Spoke to an associate, they were very friendly and helpful. Easy to make claims through their site. They are going to take good care of my kitty when necessary. 😁
Insurer: Prudent Pet
By: Anita Maillet
Very easy to deal with FIGO
Very easy to deal with FIGO. The app is user friendly and the reimbursement is true to the contract. I've been with them for over a year, and I still love them!
Insurer: Figo
By: jaime s
My experience with MetLife has been a…
My experience with MetLife has been a pleasant one. This is my second year, and I've also added another pet for insurance. The process is simple, the coverage is great, and their reimbursements are quick.
Insurer: MetLife
By: Henry Killings
Hope for Cooper- Thank You MetLife Pet
We had the unimaginable happen requiring emergency surgery for our sweet pup Cooper. Having pet insurance was so important and allowed us to focus on him while MetLife Pet insurance took care of everything else. They were compassionate, helpful, resourceful, and timely. It was my son who told me how awesome this company is. And he was correct. Thank you MetLife for helping us save our “ Coops”. He is our world.
Insurer: MetLife
By: Anita
Do your research. Not satisfied any more.
They are decent, but they look for every reason not to pay claims. I have been using them for 6+ years, but they continue to deny claims for a ton of different reason. I recently needed a sedative for my dog due to an injury, and they denied it because they do not cover "behavioral medications", but this was medically necessary. Also, when I originally signed up it was $50 per month and now is over $105. They claimed premiums would not go up when I signed up, but recently looked at my account where they have increased EVERY YEAR. **They responded to this saying to call them. I've called many times to ask about the premium but they have a script to read from and nothing changes***
Insurer: Healthy Paws
By: Daniel Pedersen
Really disgusted with Fetch
I have had this policy for 2 1/2 years. They have not covered one claim. It started with an ear infection 2 years ago. Found out she has possible allergies. When I took her to the dermatologist they ran bloodwork showed she has bacteria infection which has nothing to do with the allergy. Once the staff infection is gone. They will test her for allergens. This company is a joke!!!
Insurer: Fetch
By: nancy baumgartner
Quick response times on all claims.
Quick response times on all claims.
Insurer: Pumpkin
By: Donna
Horrible i sign up with this insurance…
Horrible i sign up with this insurance 6 months ago i paid they misleading me about claim My dog had allergies and they give him medication it’s expensive i send the invoice won’t cover it just imagine $93.00 dollars they won’t pay what happen if surgery horrible customer service before you buy the policy you hear all good after they don’t know you don’t buy anything from this company
Insurer: Spot
By: zine Bentoudja
Wonderful experience and support
Wonderful experience. Very serious middle of the night Thanksgiving eve Emergency Vet hospital vist and significant bill. Luckily, our dog recovered and is now fine. Healthy Paws made the claim process easy and very quick to reimburse us according to the policy we have. People think about medical coverage, they also ought to think likewise about pet health insurance. Healthy Paws is highly recommended.
Insurer: Healthy Paws
By: DrewN