Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


January 02, 2026

Easy to file claims and fast!

Easy to file claims and fast!

Insurer: Pumpkin

By: Kar

January 02, 2026

Pumpkin pet insurance is a great way to…

Pumpkin pet insurance is a great way to be prepared for the unexpected, should something ever occur. They are always quick to respond on claims. Great experience!

Insurer: Pumpkin

By: Susie

January 02, 2026

You guys are a bunch of scam artists

Up to 90% paying over $100 a month we agreed they were supposed to be 90 now we’re going on two years and I’m up to $130 every single claim I put in not one of them even got filled the past 50% when they advertise 90% they put a cap to everything in the fine print you guys are a scam artists and I’m talking about Pets Best insurance

Insurer: Pets Best

Veterinarian: Syosset Animal Hospital

By: Anthony

Useful
January 02, 2026

Claims processing is fast.

Claims processing is fast.

Insurer: MetLife

By: customer

January 02, 2026

Everything was quick and easy.

Everything was quick and easy.

Insurer: Pumpkin

By: Natalia

January 02, 2026

A valid claim was denied and a phone…

A valid claim was denied and a phone call to a rep resolved the oversight quickly. It took another two weeks but it was during the holiday season. I was very satisfied with how well everything was handled.

Insurer: Pets Best

By: Eve Sclawy

January 02, 2026

Recommend Pet's Best

I have had for Pet's Best for our 2.5 year old dog for almost two years. We have the wellness plan included and have used it easily. It is very user friendly to see what is eligible and how to submit. I like the updates sent by email during the claim the process has taken about a week from start to being reumbursed for eligible costs.

Insurer: Pets Best

Veterinarian: VCA PineRidge Animal Hospital

By: Susan

Useful
January 02, 2026

WORST COMPANY EVER

ridiculous and unrealistic wait times to get your money . One time it took over 3 weeks for my claims to be settled. Said they got a new system but I am still waiting for a decision on a claim from 12/23 .

Insurer: Pets Best

By: Cheryl

Useful
January 02, 2026

Zero Update

I’ve not received any packet of coverage or even a status update or phone call letting me know when coverage starts. Nebraska does not have a waiting period. Thank you!

Insurer: Nationwide

By: Ara Hammes

January 02, 2026

Metlife is a great company to have

Metlife is a great company to have. My pets have insurance and I have a little piece of mind. Usually quick claim turnaround. Professional customer service representatives .

Insurer: MetLife

By: customer

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