Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
My claims are always processed quickly…
My claims are always processed quickly and if I need to speak to someone they always resolve any questions.
Insurer: MetLife
By: Dee Faltys
Trupanion has been amazing in every way!
Trupanion has been amazing! Our pup has been really sick over the past month, in and out of the vet and the hospital/ICU and Trupanion was incredibily responsive (on the spot!), supportive and we are so thankful for the coverage as well as the overall customer service experience.
Insurer: Trupanion
By: KP
Amazing service
Quick and easy process to submit the claim and processed time was completed within 2 days.
Insurer: MetLife
By: Fernando Rubiano
Great customer service
I recently got my two cats insured with Pumpkin pet insurance I filed my first claim and was very happy with my experience We adopted the cat just one year ago and did not have his health history they worked with me and my claim was taken care of in a timely manner my emails were answered promptly overall a five star experience
Insurer: Pumpkin
By: Farnaz
Was as expected
The claim was easy and painless to do. Simply submit the claim and wait for the claim to be processed. Money was repaid quickly. Was notified of what was going on at every step.
Insurer: Fetch
By: Judy Shackett
Trupanion did not cover any expenses on…
Trupanion did not cover any expenses on a $1000 bill. This incident occurred during the first usage of the service since 2023. It is advisable to exercise caution when considering this company, as there may be better options available. This company is a scam
Insurer: Trupanion Canada
By: Yannick HC
Stephanie was very helpful with my…
Stephanie was very helpful with my questions about my policy and coverages
Insurer: Prudent Pet
By: bmooreyahoo.com
I filed three claims at the same time
I filed three claims at the same time. One claim is still pending info from the vet, so I won't review that one. One claim was reimbursed as expected - 5 stars for that. The other claim was reimbursed at about 20% of the total - much lower than expected. I sent a follow up asking why the amount was so low and still have not received a response. 1 star for that.
Insurer: Embrace
By: Leslie Hafter
Best plan in the game
I tell everyone to get MetLife pet insurance. The process is super easy to get reimbursed and they have never denied a claim. I love how I have coverage for both preventative and emergency care! I also love that both pets are covered under the same plan. The best plan I have ever heard of
Insurer: MetLife
By: Emma Wilkinson
Easy submissions and quick turn around
Easy submissions and quick turn around
Insurer: MetLife
By: customer