Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


January 02, 2026

User friendly and easy.

The claim process is super quick and easy to use. Updates on the progress are timely.

Insurer: MetLife

By: Christian

January 02, 2026

The Support We Needed

Near the end of November, our dog started to get sick. We took him to the emergency room and to the regular vet with no clear diagnosis. There was suspicions but nothing concrete and things just kept getting worse. It was over a month of panic and anxiety trying to figure out what was happening, a total nightmare. Finally, we found out that he has congestive heart failure. It was so much to deal with, his illness, his episodes, our emotions dealing with it all. However, the one thing we didn't need to stress and worry about was how much we could afford to pay for each emergency or vet visit because Pets Best was there for us.

Insurer: Pets Best

Veterinarian: ACCESS Pasadena

By: Melinda

Useful
January 02, 2026

I have had great service from Metlife

I have had great service from Metlife. they respond quickly and pay quickly. When I have ahd questions the call is painless and fairly fast. I definitely appreciate the service. thw insurance allows my dog to live a healthy life with her disease. Thank you

Insurer: MetLife

By: ROBERT KINNEY

January 02, 2026

Always helpful and they processed…

Always helpful and they processed claims promptly.

Insurer: MetLife

By: customer

January 02, 2026

Very happy with my experience and what…

Very happy with my experience and what it covers for standard care

Insurer: MetLife

By: Samjo

January 02, 2026

On line rocks for processing a claim

On line rocks for processing a claim

Insurer: MetLife

By: Brian Ela

January 02, 2026

Quick easy and self explanatory

Quick easy and self explanatory

Insurer: MetLife

By: Prodil

January 02, 2026

Yay, YOU finally paid a big bill !!

My experience is a 5 star because you actually reimbursed me for this knee surgery even though you didn't for my other dog's knee surgery 10 months ago; yes both dogs are covered. Your reasoning for not paying was absurd but hey, at least you paid up this time! So far, you're at 50% but THIS experience was, again, 5 star simply because you paid up

Insurer: Fetch

By: Gale McLeod

January 02, 2026

Not off to a good start with this company

Filled out the application form got an email that they were reviewing our application form, but never even heard that the policy was granted and it was in force..... is it? Still don't know. . They sure took my credit card fast enough though.

Insurer: Nationwide

By: LINDA

January 02, 2026

Good company

Easy to file claims. Quick turnaround time.

Insurer: MetLife

By: Donna

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