Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


December 22, 2024

Paid nothing

On an $800 vet bill they could have paid something but did not pay out one cent to help cover the vet bill.

Insurer: Pets Best

By: Shirley

Useful
Verified December 22, 2024

So happy we were covered by Trupanion!

Almost lost my girl, she ingested something, and needed EMG surgery. I had to sign for a potential 4,000 bill, a week before Christmas. I was so relieved to have the insurance! Thank you Trupanion.

Insurer: Trupanion

Veterinarian: Broadview Animal Hospital of Dover

By: Marianne

Useful
December 21, 2024

Emergency care for dog's pneumonia

I had a great experience regarding my dog's emergency care for pneumonia. Pet's Best was very responsive. It was easy to file my pet's emergency vet bill, and Pet's Best was quick to compensate me.

Insurer: Pets Best

Veterinarian: Berglund Animal Hospital

By: Tina

Useful
December 21, 2024

Pets best claims

Great company and I highly recommend them! My dog and cat have both used the policy on them! I feel coverage was great

Insurer: Pets Best

By: Chris

Useful
December 21, 2024

Tinker Bell’s Cough

Our 8 year old cat, Tinker Bell, developed a mysterious cough which took two vet visits and an ER visit to resolve. Having Pet's Best allowed us to choose the best possible treatment for her without worrying about money because we knew Pets Best would have our back. She is doing much better now!

Useful
December 20, 2024

Quick and easy claims

PetsBest claim process is so quick and easy it's amazing. It used to take a long time to process the claim once you sent it in but now I just sent my latest one in and had my reimbursement back in 5 days! I've been with them since 2019 and they only get better. I love my unlimited with 90%reimbursement for both my Frenchies. Only way to go with my little furbabies!!

Insurer: Pets Best

Veterinarian: Emory Animal Hospital

By: April

Useful
December 20, 2024

First Time Experience

This was my first time ever having to file a claim. After spending all night in the vet ER i was exhausted and overwhelmed after spending a great deal of money. This filing process was very easy and gave a moment of peace knowing that I was able to handle something in this experience so easily. My answer from insurance came back fast and the return came fast. Thank you PetsBest.

Insurer: Pets Best

By: Alex

Useful
December 20, 2024

Pets Best is the best

Given everything we hear about the insurance industry right now I honestly feel like the best experiences I have are consistently with Pets Best. The app, claims process, and reimbursement are all transparent, easy to navigate, and quick to make a clear decision. I recommend your company and its wellness component to every pet owner I know.

Insurer: Pets Best

By: Jeanne

Useful
December 20, 2024

Worst insurance ever

Make sure u sit through and read every single fine print. They make you pay for the insurance up front which is understandable but don't even think about submitting a claim for the first month it will be denied as they claim to have a waiting period before u can even use their services

Insurer: Pets Best

By: Jessica

Useful
December 19, 2024

Post surgery

Highly recommend Heathy Paws to anybody that owns a dog. My dog has undergone 2 surgeries in the past 6 months. The ease of filing a claim helped during this stressful time. Excellent customer service representatives. Reimbursements for my claims appeared in my bank account within days.

Insurer: Healthy Paws

Veterinarian: Sunstone Veterinary Specialists

By: Marge

Useful

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