Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best Is the Best
First time I've used Pet Insurance for my dogs and this has been a great experience. I'll never get a pup without insurance again. And Pets Best is the Best. Great Coverage. Affordable prices. Easy to submit claims. Quick turnaround. Thank you.
Happy
Claim process is easy.Turn around time is quick I'm completely happy I'm referring everyone to pests best
Insurer: Pets Best
By: Elizabeth
They try everything not to pay you
My dog had. Diarrhea when I first got him because I was changing his food and they now called the chronic so anytime he has diarrhea. They have a get out of jail card for free and don’t have to pay the claim They’re calling a pre-existing. Really? You submit a claim now they want soap notes. I have had Pet insurance with everyone of my pets for the past 20 years I have never had to go hunting for notes from the vet. They say they’re going to pay within five or 10 business days but it’s more like two or three months if they pay you. They want to try anything they can not to pay claim even though it’s clearly noted that the claimant should be paid. It’s something that’s covered.
Quickest Claims Process
I have had Pets Beat insurance for both my dog and cat since we adopted them as babies. We’re going on 5 and 3 years respectively for both of them. I’ve had all my claims processed so quickly and efficiently with every claim I’ve made- surgeries, ER visits, and other illnesses. They are really the best in pet insurance!
Insurer: Pets Best
By: Taylor
horrible expereince
I had healthy paws years ago for our previous pets and it was great, but I got it for our 2 new cats and so far it is has been horrible. Every single claim they reject for reasons that don't make sense. (They either say it is preventative when it is a test for symptoms) or they say it was during our waiting period when it was weeks after. Or when I send vet records (what the vet gave us) they say it isn't the correct records. Clearly just trying to give the run around and not pay. Really disappointed.
Insurer: Healthy Paws
By: Nicki
Latest 1 comments
Nicki - We’re sorry for any frustration during the recent processing of your claims. After a thorough review of your account, there was some confusion regarding the notations in your pet’s medical records. Our team reached out to your veterinarian for the necessary documents for clarification. Our team worked with a senior claims processor and your claims have been processed. The denied claims you spoke of in your review were also appealed and processed.
Pets Best it's just a scam!!
I filed a claim under illness and allergies that it is covered supposedly by Petsbest, after taking my Dog to the vet showing skin allergies and got a prescription for it. After filing the claim it took like 3 weeks to get an email back saying "sorry for the delay, we are processing your claim now" then after another week I got denied on the claim. They just waste my time holding the claim for another month to get another monthly payment and then denied the claim. Be careful read before picking a pet insurance. And totally skip Petsbest scams!
Excellent service
Our Fur baby had sudden onset of glaucoma and we needed to remove his eye. The hospital and vet did not do direct billing, so we had to upload the documents etc on the Pet plus portal. It was easy and convenient. They reimbursed within 3-4 days of submission. Customer service was easily accessible and very helpful. . Pets plus made the ordeal bearable with their professionalism.
Insurer: Pets Plus Us
By: Raj
NO PAYMENTS ..I SUBMITTE MANY CLAIMS, ALL REJECTE
I AM SORRY I PAI 6 MONTHS OF PREMIUMS & NOTHING PAI TO ME! SAVE YOUR MONEY OR GET ANOTHER COMPANY! PROMISES FOR CLAIM FORMS GAVE NOTHING !
Insurer: Spot
By: karen
Very pleased with Pet's Best insurance. Exceeded expectations.
This year was the first time filing claims since we bought the policy in 2018. Filed 4 claims this year. Online filing was simple/quick. Claims processing also quick, like in a week or so. Prompt with email updates and detailed explanation of claims easily understood. Couldn't ask for more. Service has exceeded our expectations by far!