Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Spot is the best
Without Spot, I do not know how we would be able to afford all the medication and tests needed for our furbaby’s diabetes. They are quick answer questions. It is easy to set up claims and there is a quick turnaround time. We will forever insure our pets because you never know.
Insurer: Spot
By: Caryn M.
Filing claims and the communication was…
Filing claims and the communication was impeccable.
Insurer: Fetch
By: Dena
Pet insurance that actually pays
I called customer service twice. They were very nice & helpful. Able to answer all my questions. I start my puppy's pet insurance the day I picked him up in August & he had emergency surgery in November for intestinal obstruction. Fetch paid the 80% without any issues.
Insurer: Fetch
By: Jennifer M
This was our first claim in about 2…
This was our first claim in about 2 years. The entire process was so easy and fast. We were so surprised at how quickly our reimbursement suddenly appeared in our bank account. We have had other pet insurance with other pets - but Pumpkin is by far the best...
Insurer: Pumpkin
By: Karen
MetLife is a superior pet insurance
MetLife is a superior pet insurance. I have had two other highly rated pet insurances and they are far inferior. MetLife always approves my claims efficiently and w full reimbursement.
Insurer: MetLife
By: customer
Fast service
Fast service. From the submittal to the payout. The website is improved and is much better.
Insurer: MetLife
By: Albert
Always a great experience with Pumpkin!
Always a great experience with Pumpkin! Very quick turnaround time with claims and immediate direct deposit of reimbursement with claim approvals. Highly recommend Pumpkin to anyone considering pet insurance!
Insurer: Pumpkin
By: Pete S.
I’ve had such a great experience with…
I’ve had such a great experience with my pet insurance. It gives me so much peace of mind knowing my furry baby is protected. Claims are easy to submit, customer service is always kind and helpful, thank you Darion! 😁🐶Reimbursements come quickly. I’m truly grateful for the comfort and support they provide.
Insurer: Pumpkin
By: Maya G
Terrible service by an even wort compnay
I’ve never dealt with a company that hides behind confusing, over-engineered wording the way this pet insurance provider does. Every claim feels like a homework assignment — pages of “legal-sounding” policy language that only they seem to understand, and somehow every sentence ends up meaning “not covered.” I signed up expecting clear support for my pet. Instead, it feels like they’ve designed their policies to be as vague and technical as possible, so they can deny anything they want. Whenever I ask for clarification, I get a copy-and-paste paragraph that explains nothing and contradicts their own previous messages. It’s like they speak a different language. The worst part? The reps sound friendly, but they always redirect you back to the same impossible-to-decipher policy wording. It leaves you feeling tricked — like you’re paying monthly just to be told “no” in 12 paragraphs. If you want transparency, honesty, or even basic clarity, this is not the company for you. Save yourself the frustration and choose an insurer that actually values your time, your money, and your pet’s wellbeing.
Insurer: Pets Plus Us
By: Adam
foreign object ingestion
Pets Best did cover the necessary diagnosis and procedure in full as per our policy. They did take a full month to reimburse us however which was a long time to wait.