Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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PetsBest is worth it!
"We had a different pet insurance more than 20 years ago and had nothing good to say about it. When we got our newest rescue dog, the vet had flyers about PetsBest in the office and we decided to give pet insurance another try. It has been worth it! PetsBest is easy to file claims with, responds quickly, has provided great coverage, and the customer service has been excellent. We would highly recommend PetsBest to anyone!"
Insurer: Pets Best
By: Sandra
I'm sorry I switched to Pets Best
I filed a claim for my 6yo Tibetan Terrier's ear infection which occurred within the 14 day waiting period. It wasn't covered, which I completely understand. However, it is now deemed a pre-existing condition, and any ongoing issues she may have due to this infection or any ear infection from here on out will not be covered. Even if it's in the other ear? Also, Pets Best excludes medicines, which were covered by her previous insurance., Read the fine print. And if you have a question that isn't in the FAQs, be prepared to go through a many call prompts and an extended wait time on the phone.
Insurer: Pets Best
By: John
A Reliable Partner
After 5 years with Pet's Best insurance I can say that they've been a reliable partner in the care of my pet. The claims process is simple and quick. You never get the feeling they're trying to get out of pain your claim if it's legitimate. I will continue to use them as my pet insurance provider.
Osteosarcoma
"My dog Fiona was diagnosed with osteosarcoma which is a devastating diagnosis, but Pets Best has been there all along, first for the amputation of her leg and then for the chemotherapy. Fiona is tolerating chemo well and is headed into her last round. Pets Best reimbursed 90% of her amputation and 90% of each of her chemo treatments and the money was deposited in my account before my credit card was due. Fiona and I are very thankful that we chose Pets Best. It has allowed her to live a longer quality life and we are very grateful for that.
Just like breathing, smooth and easy
Very easy to put in a claim most claims have been paid. I think they paid a total of $50,000 in claims for our dogs two of them had cancer. Could not be happier. I’ve sent between 12 and 15 people to pets best and always recommend them when I’m in a clinic if I see somebody Sitting in the waiting room with me.
Successful Claim Submittal and Reimbursement
I submitted multiple claims for my dog's recent injury and all were processed successfully. I was very pleased with the quick responses I received regarding each claim. It was a relief knowing that Pets Best met our needs during a stressful time for our dog's care.
highly recommend Pet Best insurance
I have used Pet Best several years. My dog cut her paw, cost more than 2000. Pet Best reimbursed 90%. This is very helpful. The claim process is simple.
Insurer: Pets Best
By: Super
Awesome Company!!!
Pets Bets gets Exceptional scores from me all around. Filing a claim is super easy, understanding the payout/deductible system is also easy; but if you need help, friendly and knowledgeable customer service is always there to help. Monthly prices, plan options and deductibles cannot be beat! Create the plan that works best for you and your pupper (pet). Very, very happy with Pets Best!
Very Poor Company
MetLife denied my claim for vet recommended testing costing $2488 for my new rescue dog. MetLife sent me a short note saying my dog's issue was pre-existing based on notes prior to my taking in the rescue. I had received no information on the dog, purchased MetLife before my first vet visit but they found information from the previous owner's vet (that I did not have when I purchased the insurance) and refused my claim.
Insurer: MetLife
By: Brett
Easy, Fast, Satisfied
I've been a client of Pet's Best for 2.6 years. We have a boxer who has severe allergies. We see our dermatologist/veterinarian on a regular basis. The claims are easy to file electronically, they are processed quickly and I am always satisfied with the explaination and payment. I highly recommend Pet's Best to anyone looking for affordable coverage for their pet. We also have a policy for our cat.