Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 12, 2025

Easy to submit claims and fast…

Easy to submit claims and fast responses.

Insurer: Pumpkin

By: Erin

Verified December 12, 2025

The bill from the Vet was unexpected…

The bill from the Vet was unexpected and being on a fixed income makes it difficult. Fetch Pet processed the bill quickly and I should be getting the check soon.

Insurer: Fetch

By: Anne

Verified December 12, 2025

Easy receipt submission online

Easy receipt submission online. Quick reimbursement.

Insurer: MetLife

By: Sara Beth Glausier

Verified December 12, 2025

Quick deposit

I filled out my first claim after 11 years and it was a quick and efficient turnaround to receive our deposit.

Insurer: Fetch

By: Jessica

Verified December 12, 2025

Fetch's claim handling was quick

Fetch's claim handling was quick! They paid exactly what I filed and deposited it to my checking account. This was my first claim with Fetch and I'm very pleased with their handling!

Insurer: Fetch

By: customer WBC

Verified December 12, 2025

Great Insurance

My dog has had multiple health issues; IMHA, chronic pancreatitis and recently had a ACL repair to name a few. Healthy Paws has honored our policy every single time without issue and paid the claims within days. Very pleased with the insurance and customer service!

Insurer: Healthy Paws

By: Donna G

Verified December 12, 2025

Don't look any further you found the best pet insurance out there...

I always rave about MetLife for pet insurance and have gotten you other customers. When a claim is submitted they are processed very quickly and money back into my act within 2 weeks usually shorter, I have had 2 other pet ins and had to fight to get my money I would say 95% of the time there are no issues at all, easy to talk to, any issues get fixed usually while I'm on the phone and the people you talk to are very pleasant. I recently had an issue with a bunch of claims that someone only uploaded the last page of the bill instead of everything I sent so all my claims were being denied... evidently they are getting fixed because I have not been able to resubmit them and claims are being processed. Metlife is the best pet insurance out there I have 6 of my 11 babies on there so far.

Insurer: MetLife

By: Valerie Bracey

Verified December 12, 2025

Quick and Painless

The entire process was quick and painless. Fetch covered exactly what my plan stated minus my copay and deductible. They also give you an itemized description of each covered incident and deposit the money directly into your bank account when you sign up. Very pleased and so is our new family member.

Insurer: Fetch

By: Christian Barrows

Verified December 12, 2025

My claim got processed very quickly

Easy and smooth to make a claim. And fast response to my claim.

Insurer: MetLife

By: customer

Verified December 12, 2025

It was so easy to submit a claim…

It was so easy to submit a claim through the app, and we received our reimbursement very quickly!

Insurer: MetLife

By: customer

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