Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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PetsBest Saved Our Girl
Our girl Scout tore her ACL. Without PetsBest, our options would have been severely limited - have our girl live in unimaginable pain or go into debt by several thousand dollars. Thankfully, our girl is on her way to recovery and will live a long, pain-free life. We cannot thank PetsBest enough! I tell everyone to get pet insurance, specifically PetsBest.
“Insurance That Doesn’t Suck”? Think Again.
“Insurance That Doesn’t Suck”? Think Again. Lemonade proudly markets itself as “Insurance That Actually Helps” and “Insurance That Doesn’t Suck” — but my experience has been exactly the opposite. I purchased pet insurance to protect my dog, Ellie, and instead was met with a series of frustrating, borderline absurd claim denials that make it clear this company is far more committed to avoiding payouts than supporting pet owners. Ellie needed surgery for a fractured tooth — something explicitly stated in their policy as covered if caused by an injury. Yet Lemonade denied the claim, claiming the fracture was due to periodontal disease, with no definitive evidence to back that up. When I challenged this and offered to provide clarification from my vet, I was told the record “didn’t support” coverage — unless I personally tracked down and resubmitted more proof. So much for help. Separately, Ellie’s eye and ear infections were denied as “pre-existing” based on seasonal allergy notes from months before — even though there's no way to prove these new conditions were caused by the same issue. According to Lemonade, any past symptom means nothing remotely similar will ever be covered again. That’s not reasonable — it’s predatory. Lemonade’s entire process feels engineered to deny coverage through technicalities and generalizations. It’s exhausting, disingenuous, and absolutely does not live up to the promises in their branding. I’ve canceled my policy, and I’ll be warning others: If you're looking for pet insurance that actually helps — Lemonade isn’t it.
A+++++
"I highly recommend pets best insurance for your fur babies. They are highly responsive to you and your fur babies needs. Claims process is fast and efficient with a fast pay out direct to your checking account!"
Insurer: Pets Best
By: Tami
Insurance Claims for Cat Bile Duct Obstruction
Our cat, Boots, had a bile duct obstruction requiring removal of her gallbladder. Pets Best was phenomenal throughout the entire process. Submitting a claim takes no more than 2 minutes on their app and claims decisions are communicated within usually no more than 2 weeks. For simple claims this communication comes within days. We're thrilled with the service of Pets Best!
Pets Best is REALLY The Very Best Pet Insurance!
Pets Best helped make a very difficult time so much easier for me after my kitty was diagnosed with FIP! I was able to give Pacino the best treatment because of how quickly they paid the claims! Thank you Pets Best!
Anna, the Mighty Galgo's Life Adventures- Pet's Best always has our back!
Anna is a petite Galga (Spanish Greyhound) with an outsized personality. We didn't set out to adopt her or her brother—instead, they became part of our family when my mom passed away three and a half years ago. From that moment on, my husband and I made a promise to give them the best life possible, just as my mom would have wanted. Last summer, we noticed what we thought was a benign fatty lump on Anna and scheduled a vet appointment right away. That visit marked the beginning of a stressful three-month journey. What was initially diagnosed as a stage 2 sarcoma turned out to be stage 3. Because of her slender greyhound leg, it took two surgeries to fully remove the tumor. Along the way, a specialist also diagnosed her with a heart condition, Mitral Valve Degeneration, that now requires ongoing monitoring. We carry accident and illness insurance for all four of our large dogs, since we're able to handle routine care ourselves. But Anna has certainly been the one with the most frequent—and costly—vet visits, due to ongoing monitoring for her cancer and heart condition, as well as a handful of other predicaments she's managed to get herself into. It's the unexpected expenses like these that make us so grateful for Pets Best. The coverage has lifted the burden of difficult financial decisions, allowing us to prioritize Anna's health and well-being. We are truly thankful.
Healthy Paws is always there when you need them
Healthy paws has helped me out multiple times with two different dogs. Their premiums aren’t cheap but neither is vet care, and when you need to run to the emergency vet and get emergency surgery for your loved one it’s great to know that no matter what Healthy Paws will have your back financially, allowing you to do what is best for your pet. Their claims process is straightforward and the processing times are fast. I highly recommend them to anyone with a pet!
Peace of mind
Our girl suddenly became sick recently with Cushing disease and diabetes. As you can imagine the bills have added up quickly! Without our insurance it would have been impossible to get her the care she needed. I’m so thankful I had the forethought to purchase it.
Pet's Best
Sayrebrook Veterinary and Crown Veterinary Hospitals were wonderful. Pet's Best insurance was efficient and fast and paid my claim without any issues.
Healthy Paws is GREAT Pet Insurance!
Recently, my 6 year-old dog Oliver was diagnosed with severe chronic degenerative valve disease, severe mitral regurgitation, with ruptured cord of the anterior mitral valve leaflet. I called Healthy Paws to confirm the claims filing process and got a very knowledgeable and friendly customer service representative who easily explained the process to me. Since then, I have filed multiple claims and all have been reviewed in a timely manner with prompt payments to follow. I am very happy I chose Healthy Paws as an insurance provider, and will recommend them to all my pet-owning friends and family!
Insurer: Healthy Paws
By: Fawn