Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Terrible
Terrible — Worse Than Having No Insurance Fetch Insurance is absolutely worse than having no insurance at all. They do not help in any situation and are only interested in charging the monthly fee. When you actually need support, coverage is denied, responses are slow or useless, and nothing is clearly explained. This plan is a complete tragedy — you pay every month and get nothing in return. Zero real support, zero value, and endless frustration. Do yourself a favor and avoid Fetch Insurance at all costs. Having no insurance is honestly better than dealing with this company.
Insurer: Fetch Canada
By: Daniel de Paiva
Quick turnaround time on claims
Quick turnaround time on claims. Great dog insurance
Insurer: MetLife
By: Andreea U
Very good claim experience
Very good claim experience
Insurer: MetLife
By: customer
Personel are always very nice
Personel are always very nice, quick and helpful. They always have answered my questions and helped me file my claims if asked to.
Insurer: MetLife
By: Linda Reaves
Remember Pre-Existing Conditions
I mean I acknowledge it was partly my fault, but nowhere in their promotional materials did MetLife acknowledge that they did not cover pre-existing conditions, leading me to basically give up insurance coverage for my senior cat entirely. The requirement that we include SOAP notes in all filings is not something that all vets will accommodate, so keep that in mind as well.
Insurer: MetLife
By: Emily
Easy to submit claims
Easy to submit claims. Quick payment. You always ask how my pet is doing.
Insurer: MetLife
By: Gracie Northern
submitted the claim the money was in my…
submitted the claim the money was in my account within 10min. the claim was for $1800.
Insurer: Pumpkin
By: Malinda kozel
Simple and easy!
The claim filing experience was very simple, and the submission was approved quickly. The money (minus our deductible and co-insurance) was on the way shortly thereafter. Having this pet insurance in place creates great "peace of mind" for us. Thank you Fetch!
Insurer: Fetch
By: Ryan
Very pleased with our insurance
Very pleased with our insurance. They are very quick to process a claim and they inform you of the process . Definitely recommend MetLife insurance!
Insurer: MetLife
By: Catalina Demoore
Quick response and reimbursement
I downloaded the invoice and sent it and was sent an email right away it was received and would be reviewed within 15 days. I then received an email within 7 days and was told I would have my reimbursement with 3 days and it was there that day. Thank You! I can only hope all transactions are that quick and easy.
Insurer: Fetch
By: Brenda