Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 05, 2025

Highly Recommended

My cat needed a bunch of tests done. Prudent pet insurance took care of claims quickly. Highly recommended.

Insurer: Prudent Pet

By: Sandra

Verified September 05, 2025

Prudent Pet Delivers

Prudent Pet honors its policy. Its timestamped processes have note been broken. I am impressed with the service I have received over the years with excellent customer service and, more so, easy UIUX online.

Insurer: Prudent Pet

By: Susan

Verified September 05, 2025

Thank God for SPOT

I had to take my little dog Rascal to doggie ER kidney stones and pancreatitis he could not urinate he was in a lot of pain he still wasn’t urinating the next day so had to take him to his vet $1,600.00 later and some medication he was on the mend. I turned in my receipts Spot direct deposited into my account a week later. Thank God I had this insurance plan very very satisfied!

Insurer: Spot

By: Dineena Trout

September 05, 2025

A year of positive experiences

We have been with Embrace for a year and it has been easy and unstressful. Getting preauthorizations for tests is so helpful.

Insurer: Embrace

By: Paula Steinmetz Taylor

Verified September 05, 2025

Filing a claim was simple. Straightforward.

Filing a claim to be reimbursed was super straightforward and couldn’t be easier. We’re so happy we have Spot coverage because that sudden surgery definitely hurt our wallets and we’re glad we were able to get back most of it!

Insurer: Spot

By: Robert Fox

Verified September 05, 2025

Nationwide was the only one to insure…

Nationwide was the only one to insure rabbit 🐇

Insurer: Nationwide

By: JAMES FORD

September 05, 2025

Great company

Great company! Very easy to navigate the website and submit a claim.

Insurer: Embrace

By: Kyran Simpson

September 05, 2025

Jacked up rates 1,000% over 11 years fraudulently

I have been a HealthyPaws customer since 2014. I currently have 3 dogs on my plan. When I signed up the policy stated that premium increases were ONLY applied in line with rising costs due to vet care in my particular area. There were supposedly NO increases in premium based on claims made or pet age. My vet has increased their prices across the board roughly 40% over the course of the last 11 years, and yet my premiums have gone up 1,000%. They still claim the increases are due to costs of vet care increasing in my area, which anyone with a basic education can see is a blatant lie. The thing is that they know that pet insurance companies are allowed to deny claims for pre-existing conditions, so when your dog is old and has a condition or two, they jack up your rates because if you leave, you won’t get covered anywhere else. This is absolutely disgusting and absolutely fraudulent. The promise to only increase cost based on vet premiums rising in my area was ON MY CONTRACT when I first signed up. They disable the ability to comment on their social media posts because the posts are 90% people like me who have been seriously wronged by them. Don’t get sucked in. It will be fine for a few years. They are pretty good with handling claims quickly so it’s easy to think this company is great at first. It’s as if they wait until they know your dog has conditions and then they start piling on the increases with no verifiable proof that vet costs have increased. Just run. I hope they get a big fat class action suit and are found guilty of fraud.

Insurer: Healthy Paws

By: kerri monica

Verified September 05, 2025

Submitting claim online was easy and…

Submitting claim online was easy and fast.

Insurer: Spot

By: Cynthia Dsouza

Verified September 04, 2025

I’ve been a faithful costumer for 3-4…

I’ve been a faithful costumer for 3-4 years now and I find it ridiculous I only have a 2500 annual limit for reimbursement. My dog has a 8 thousand dollar surgery and I only get 1200 for it is insane. And I cannot adjust it higher. I’m canceling once my contract is finished. You guys don’t care about pets only want money.

Insurer: Spot

By: Chelsea Morrell

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