Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 19, 2025

Quick claims processing time and no…

Quick claims processing time and no payment disputes

Insurer: MetLife

By: Erich Drotleff

Verified December 19, 2025

Claims are processed quickly and…

Claims are processed quickly and efficiently !

Insurer: MetLife

By: Adriana Trujillo

December 19, 2025

Customer service stinks

Customer service stinks Reimbursement on claims are low High policy price increase when renewing

Insurer: Nationwide

By: T C

Verified December 19, 2025

Rebecca was very knowledgeable and made…

Rebecca was very knowledgeable and made sure I understood the coverage. We have 3 labs so very important to know how this will benefit us. She was outstanding and I highly recommend this company!

Insurer: Prudent Pet

By: Margaret N

December 19, 2025

Been with Embrace for several years

Been with Embrace for several years! Never a problem with claims or refunds! UNTIL NOW! Explanations meant nothing! Kept on going on about an issue from 1/2024 with teeth! even though that issue no longer was relevant! Didn't matter, it was on record so written in stone! Keep in mind going back 2years! The agents were very polite in trying to explain! But, still out hundred of dollars! Very disappointed!

Insurer: Embrace

By: Nik D'ambra

Verified December 19, 2025

I would have liked a larger refund

I would have liked a larger refund, but I guess it met the quotes to my policy. Claims were processed quickly and paid quickly.

Insurer: Spot

By: Customer Pat

Verified December 19, 2025

One of our dogs has lymphoma...

One of our dogs has lymphoma so the bills for treatment stack up quickly. Filing a claim is easy with the app. Claims are paid quickly and deposited to my account. It is great to not stress about the bills and insurance and be able to focus on keeping our dog comfortable.

Insurer: Healthy Paws

By: L. Ginn

Verified December 19, 2025

So far this has been nice insurance for…

So far this has been nice insurance for my dogs. I just added my third dog and he’s already covered and I’m gettinf reimbursed for qualified procedures.

Insurer: Spot

By: customer

Verified December 19, 2025

This is the best company ever

This is the best company ever. Claims are reviewed and paid immediately. The customer service is excellent.

Insurer: Nationwide

By: Janice Williamson customer

Verified December 19, 2025

Healthy Paws pet insurance has allowed…

Healthy Paws pet insurance has allowed us to make sure our pup gets all the care she needs. She has extreme allergies and has had skin issues requiring surgeries recently. The rates are reasonable & the coverage is great. So easy to submit claims and reimbursement is direct deposit to my bank account in less than a week.

Insurer: Healthy Paws

By: SHERRY

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