Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Love this pet insurance
Great customer service, fast claims service and never issues over payment for covered illnesses/accidents
Continued increase in monthly payment, decrease in service/percentage of reimbursement when you need it the most.
When I originally purchased pet insurance, my puppy was a year old. I was paying $45 a month. When my company offered pet insurance as a benefit, I moved to their plan at $70 per month, but at 90% reimbursement. My puppy, now 12, was diagnosed with IMHA which is a blood disease and has been through the ringer with this disease. I received notice before renewal this year - which I never paid attention to... the fine print because I didn't think it would be this drastic of a decline in insurance, that the reimbursement percentage is going from 90% to 50% so Nationwide can continue to provide pet insurance for others. My monthly premium is NOT going down. It is now at $190 per month and has been this high for several years being with Nationwide.
Insurer: Nationwide
By: Cheryl
The company is fast when it has a claim…
The company is fast when it has a claim and has very little problems.
Insurer: Pumpkin
By: Deborah
my experience with a puppy fracture
I have been living in the USA for 1 year. A couple of months ago I got a York puppy. Having learned the prices for veterinary services, I knew for sure that I needed insurance. After all, a puppy, and such a tiny one at that, is always an adventure. I am looking for different plans and I liked Pumpkin. I was calm about the insurance. And then 2 weeks ago, my puppy broke his finger on a walk. One appointment with an x-ray cost me $1,300. 90% was covered by the insurance. Everything was very fast, and I received the money the next morning. Insure your furry ones! Take care of your nerves and their health!
Insurer: Pumpkin
By: Iryna
Had to bring my cat to the vet as he…
Had to bring my cat to the vet as he was not feeling well. I filled out my form on Embrace for payment. It was quick and easy and I received my payment in less than a week. I love Embrace!!
Insurer: Embrace
By: Rona
Pets. Best ins
Our dog lost function of all four limbs due to a spinal injury and also contracted Mersa in his deformed paw. He is 100 % better now after 10,000.00 in medical bills. We ended up being reimbursed 9,000.00.
Filing a claim is a guessing game
"When filing a claim, the drop-down menus don't include some very common reasons for the claim. For example, hypertension is not listed. When I called Customer Service for advice as to what to choose from the available options, the agent got snippy and didn't listen to me at all."
Insurer: Pets Best
By: Sally
Good Experience for a Bad Experience
All 3 of my dogs on your insurance were sick with some stomach virus or something so I was at the emergency vet or regular vet 9 times in a 4 week span with different dogs. I have not had the chance to go over all of the details but I trust what I received in payment, it seems correct without going through everything. The process was easy, I tried waiting until the dogs were stable before submitting my paperwork because of all of the back and forth. I had to submit each claim separately anyway so next time I'll submit as I go. It did take a week or more before my claim was looked at which was not an issue for me. Once it was reviewed, payment came very quickly. Overall I'm really happy but again, I've not gone over the details but I'm pretty sure all is good. THANK YOU!
Insurer: Pets Best
By: Tami
Make decisions quickly on pet bills…
Make decisions quickly on pet bills that are submitted. And sent check within 5-10 days after approval.
Insurer: MetLife
By: Sandy Erne