Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Knowledgeable and helpful customer service
As stressful as this can get when your pet gets sick the insurance company makes the whole process of submitting the claim and communicating very well and as promised on time. The customer service was very helpful and understanding, answered all of my questions and concerns. They explained step by step what I need to do and they responded fairly quickly. We are pleased so far with MetLife Pet insurance .
Insurer: MetLife
By: Joanna
It’s been a week since submitting my…
It’s been a week since submitting my claim and I still Haven’t heard a thing much less been reimbursed.
Insurer: Pumpkin
By: Kristina
Thankful we had Spot this year
Thankful we had Spot this year! Our doggo decided to go wild the last few months of the year and spot helped us get a good portion of her vet bill back once we met the deductible. The response and refund was quickly processed and directly deposited to my account!
Insurer: Spot
By: KAYLEY
Supposed to get 70% back
Supposed to get 70% back! That didn't happen! I'm dropping my policy!!!
Insurer: Spot
By: Patti Molero
Very easy to complete and easy to…
Very easy to complete and easy to understand coverage.
Insurer: MetLife
By: customer
I’m not super in love with Embrace
I’m not super in love with Embrace. I feel as if they are slow in their claim review. My vet’s office is overwhelmed so I have to get my records from them to submit to Embrace but have had to, on more than one occasion, sent a reminder through the portal to take action on the review. I also think that their disclaimer review is sweeping and punative to older dogs adopted out of shelter.
Insurer: Embrace
By: Miranda Aleksiak
Very easy to submit a claim
Very easy to submit a claim, but each year the monthly costs for the premium get higher and higher. Not sure I can continue next year.
Insurer: MetLife
By: ATWSTAR
Easy to navigate and complete quickly
Easy to navigate and complete quickly
Insurer: MetLife
By: Carlo Achdjian
Super easy to submit bills
Super easy to submit bills. Love it!
Insurer: MetLife
By: Amy Primus
First off pumpkin sent me paper copies…
First off pumpkin sent me paper copies of my policies so I can reach for them at any time if I have a question. There are no surprises and everything is very clear. No guessing or wondering. Pumpkin even sent me a mailed ( to my home) EOB ( just like my insurance) which was wonderful. They paid and explained everything and even direct deposited my refund. Very easy to work with and no guessing!! Thank you pumpkin Angela Hill
Insurer: Pumpkin
By: Angela