Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 07, 2025

Very easy to file claims and they…

Very easy to file claims and they usually process claims quickly

Insurer: Fetch

By: Donna

September 06, 2025

Pets Best is the best pet insurance

Pets Best is the best pet insurance. Affordable and quick turn arounds on reimbursements. I can rest easy knowing my dogs are covered in case of illness or accidents. Allows you to focus on your pet and get them the best care. Easy to summit claims and great customer service.

Insurer: Pets Best

By: Stacy Fortner-Castillo

Verified September 06, 2025

Claims easy to submit and processed…

Claims easy to submit and processed timely.

Insurer: Spot

By: CM

September 06, 2025

This compant won’t pay claims

This company won’t pay claims. I submitted four claims for one of my dogs. Embrace denied three of them, claiming that they were pre-existing conditions. Review the negative reviews of this company. This is a typical pattern. To add insult to injury the company raised my premiums 38% after the first year of coverage. They wanted $1500 for no coverage. I cancelled and looking for a company that will sell me actual insurance.

Insurer: Embrace

By: William Ingalsbe

Verified September 06, 2025

The response to my claim was fast and…

The response to my claim was fast and my amount paid to me was put in my account with great timing Thank you so much !

Insurer: Fetch

By: Scott Cameron

Verified September 06, 2025

Easy process

I submitted a claim very easy and understandable to navigate through app. Received money in bank account in a couple weeks. Everything I was told about fetch insurance happened.

Insurer: Fetch

By: Gabe

Verified September 06, 2025

Spot is great!

My dog was recently diagnosed with a mast cell tumor so we have had a lot of specialist visits, a trip to urgent care, and surgery. I have never really had to use his insurance before because he has always been pretty healthy so I was a bit nervous with all of the upcoming appointments and costs. I work in veterinary medicine and see how some of the pet insurance companies let clients down but Spot was always one that I heard great things about. The process to submit the insurance claims after each of these visits was so easy. The claims were processed very quickly and after I met the deductible I was reimbursed within just a few days. Spot Pet Insurance definitely put my mind at ease over these last few months and I’m glad I went with it.

Insurer: Spot

By: Riley

September 06, 2025

Not worth it, hidden escalation, less coverage, poor response to policy holders

Have been a customer for 10 years with our dog. While the claims process has been fine over the years, slowly but surely they’ve raised premiums and reduced coverage. Now, they announced changes that more than double the monthly premium. So at 110+/month and minimum deductible of $750, I need to pay more than $2000 in a year before I am able to only be reimbursed 50%. Not sure how that is worth it for most people with relatively healthy dogs like ours. I won’t be returning as a customer in the future given their poor response to these changes when I called and messaged for an explanation, won’t recommend them.

Insurer: Healthy Paws

By: Kevin Stolzenbach

Verified September 06, 2025

Good reimbursement for serious issues

Good reimbursement for serious issues. But wellness reimbursement disappointed.

Insurer: Spot

By: Tony

Verified September 06, 2025

Vet Bills are Expensive

I had to take my dog to the vet & I spent over $900 dollars, but it was a great relief to submit the claims & receive the majority of that money back! And the speed at which the claims were processed was fantastic too!

Insurer: Spot

By: KAREN

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